Richards Pharmacy is a small business known for its caring and compassionate staff. Customers appreciate the knowledgeable team and the effort to provide excellent customer service. One customer shared gratitude for the owner, who kindly gave medicines that they could not afford at the time, highlighting the kindness and generosity of the staff. However, there was a negative experience reported where a staff member was rude and hung up the phone, which discouraged some customers. Overall, many see Richards Pharmacy as a dedicated and professional place that strives to help customers, making a positive difference in their lives.
Everyone that works in Richard's pharmacy in Alton I give you kuddos, love how we are treated, the amazing staff is caring, and was surprised they know my name, love them! Keep up the great work , my husband and I appreciate all of you!
March 2023
Excellent customer service, the pharmacist and staff are also friendly and helpful, thanks for all you do
September 2022
Friendly. Fast service. Injections for Covid and Booster are done by nurse.
