-
October 2023 by Tanja C
Aquamarine pools are very professional and responsive. They communicated from start to finish and we have **************** and decking. They also adhered to a fast and timely schedule. We are so glad we chose Aquamarine. They also take care of you after the project is done. Couldnt be more pleased with a company. The best!
-
July 2023 by Mary S.
Aquamarine Pools installed our pool and we have been loving it when we had an issue with our light they quickly came out and replaced it. It is the best pool and highly recommend them if you are looking for an amazing pool. They have so many to choose from you are sure to find one for your home!
-
October 2022 by Mc M
Excellent experience with Aquamarine Pools. They are family owned and operated, have a wealth of experience in pool construction, and were invested with us in getting a job well done. There was constant and consistent communication in the various phases of construction, and we felt confident that any of our questions or concerns would be addressed in a timely manner.
-
August 2022 by Cathy C
This company was the most professional company I have worked with in years. They did what they said they were going to do, when they said they were going to do it, and at the price they said they would do it for. ***** and ******* are amazing, along with the installation and the cement crews. They showed up on time, worked hard in ******* degree heat, and got it done.Love this company, love my pool.
-
August 2022 by Jeremy P.
Aquamarine Pools completed the install and concrete pour on time without any issues. Every time I have needed anything, they reply quickly and get items resolved. We've enjoyed the pool this summer. I'm really happy with the investment and the customer service after the fact.Highly recommended from my experience.
-
August 2022 by Tori N.
We had the best experience with the installation of our fiberglass pool! Great communication and professionalism every step of the process!
-
August 2022 by Jeremy P
Aquamarine Pools completed the install and concrete pour on time without any issues. Every time I have needed anything, they reply quickly and get items resolved. We've enjoyed the pool this summer. I'm really happy with the investment and the customer service after the fact.Highly recommended from my experience.
-
July 2022 by Michele O
They worked with us to reschedule installation when we had a financing delay. Installation was complete in only two weeks. All the workers were very professional. We especially appreciated the crew who did the dirt work. They went above and beyond and were extra kind!!
-
May 2021 by Jennifer K.
We purchased a new pool from Aqua Marine, had serious problems, and eventually wrote the review below. Because of the review, Aqua Marine had its lawyer send a letter threatening to sue if the post was not removed. I've hired my own lawyer in response. I am amending and re-posting with small changes [shown in brackets] because the truth remains the same in both versions of the review. Ordered a new pool. Shortly after new pool contract was signed they offered us a "new" pool that was in stock with "upgraded" finish. Come to find out after battling constant issues with the gel coat finish and cracks in the gel coat the pool they offered with the upgraded finish was built 2 years prior to our order and sat in their yard for a whole year in the elements ruining the gel coat. Picture an old boat in a pasture with the gel coat cracking and fading. That is what we dealt with and Donavan was very quick to point fingers at us for causing the issues. [From what I have learned] these pools are not designed to be exposed with no protection in the Texas sun. Especially for a year. It ruins the gel coat. [After installation] when the issues first came up Donavan had no interest in coming out to even look at the issues we were having. In fact he said do you expect me drive all the way out to your house? Which was pretty comical considering the amount of money we had just spent with his company. It's less than an hour away from their Alvarado office btw. Our pool has its serial number on the steps, this is how we confirmed its build date. We tried to work with Donavan throughout the process but all blame was put on us. Please pay attention to [any installer's] negative reviews and read between the lines on the positive ones. Good luck and shop around. Once [Aqua Marine's] job was finished they [were done with us.] If you take delivery on your new pool make sure to check your serial number for the build date. We were very fortunate that Latham (the manufacturer) did step up and recognize [that we needed help that Aqua Marine refused to provide.] Latham refinished the gel coat on our entire pool. We are very supportive of Latham and the way they helped through the process of trying to make things right. Our experience [was] if you have any issues with Aqua Marine, Donavan will tell you they "just dig the hole and install the equipment."
