-
January 2024 by thomas billings
I travel all over US for work. This by far is worst hotel ever stayed in. Housekeeping sucks. Was suppose to get full service on room and they disnt even change the bedding. Went to front desk to tell them. Lady up fro t was very nice. Said she would put it back on to get done rhe next day. Well get to hotel after a hrad days work and they didn't even do anything. Just totally ignored their job. I don't recommend staying here. But if you do make sure they clean like their suppose too. This is uncalled for.
-
January 2024 by K M
The room was dirty and carpet stains everywhere and even had crusting spills on the floor that when walk on the carpet it was Grose and even crusty feeling to your feet, the sitting stool was stained as well and look like some had wipe their butt with the stool. bedding had pubic hairs in the bedding.Manager on staff took pictures and moved us to another room that was just as bad and stated they have allot of construction workers who stay there, and they ruin the place stain the chairs beds and furniture as well as carpet. This place is un-- fit for people to stay at and health department should shut them down.Took many pictures of both rooms as proof of the disgusting place it is. Hallway light bulbs was Burnt out not working so hallway was very dark and front door light blink like a strobe all night. Microwave in room was filthy with food all over the inside of it and smelled terriblethey would not remove the dirty items from the room when we had asked them to.Rooms: The room was dirty and carpet stains everywhere and even had crusting spills on the floor that when walk on the carpet it was Grose and even crusty feeling to your feet, the sitting stool was stained as well and look like some had wipe their butt with the stool. bedding had pubic hairs in the bedding.Manager on staff took pictures and moved us to another room that just as bad and stated they have allot of construction workers who stay there, and they ruin the place stain the chairs beds and furniture as well as carpet. This place is un-- fit for people to stay at and health department should shut them down.Took many pictures of both rooms as proof of the disgusting place it is.
-
December 2023 by Camilo Rojas
Super clean rooms. Nice staff and breakfast is decent. Plenty of Uber Eats/Doordash options.
-
December 2023 by Renscout Roost
Katie was great checking us in.Great ambassador for your hotel.Food & drinks: Lots of fast food and restaurants nearby.
-
December 2023 by Amy Lopez
The night before Thanksgiving, the unthinkable happened. My family and myself had a house fire. Only 1/3 of our home was destroyed, but the rest is unliveable currently. We were emotional, displaced, stressed, exhausted when we arrived here. And they were so wonderful. Quick to place us and to offer us some comforts with our new journey ahead of us. Thank you and your staff for making exceptions and giving us slight security in our moment of need.
-
December 2023 by M Clapp
You do not allow pets. This is 2023 everyone allows pets even for a fee. I was in town for a dog event and had to host my dogs elsewhere. I was given a room that had LIVE cocroaches. I put my food down, changed clothes and a roach was already on my food!! I took a shower and as I dried off I was covered in some else's hair, there was more on the towel. There were odd stains on the bathroom wall and the tub plug had corroded and broke out leaving exposed broken metal. The ac was hardly functioning at best, the air felt stagnant. over all I was extremely disappointed and disgusted. For 20 dollars more a night I could have slept at the holiday inn next door, had a clean, relaxing room WITH my dogs.i am in town frequently for this dog show and thought I might give this hotel a chance. The quality of the room I paid for made the whole trip less ellating.Rooms: Disgusting, stains, hair all over, live roaches
-
October 2023 by Mackensie Morrison
the shower in the room did not work and when we called the front desk they said we could not switch rooms and to try “pulling harder”.The room was also so hot and the AC only worked half the
-
October 2023 by Katherine Roessner
The rooms are always very well kept besides the carpet. That either needs to be pulled up or steam cleaned.
-
October 2023 by Pastor Adam Chlastak
Very friendly staff and very clean rooms with lots of amenities. The beds are super comfortable and the rooms are super clean. The breakfast is very nice and lots of access to several different restaurants in walking distance!
-
August 2023 by K. Kassan
I hate to leave a bad review because I’m a big fan of this brand but what I’ve experienced at this particular location was not acceptable!1. Room was full of crickets! See photos2. A/C in the room was at Max and was barely making it cool3. No A/C in the hotel lobby/ walkways (temperature outside was 115!)The only good thing was the friendly front desk lady (I think her name was Holly)I will not go back!
-
June 2023 by Behrooz Abbasi
I wouldn't go back here. You get street noise all night, I couldn't get a good sleep and I heard the same complaint from other guests. Hot tub was cold, Breakfast was just okay, and it was not that clean.
-
June 2023 by Benjamin Holdsworth
Great stay. Here on business and the hotel was excellent. Staff is friendly, knowledgeable, caring. Breakfast was good. I’d stay again.
-
April 2023 by Jonathan W
I got a king size bed and the price was $150 a night and I got two nights. The room was ok, but for the price I dont think its too much to expect the shower faucet to be attatched properly. The bathroom was bigger than it needed to be and was pretty much empty. The fridge was fine, but the freezer was totally iced over and unusable. Its obvious they dont maintain the rooms here. Not worth what they charged me. I left after one night. It was quiet which was nice at least
-
March 2023 by Maria Aguillon
Overall, the stay was decent. The location of the hotel is great. It is just off the major highway and close to many restaurants. When we first checked in, the lady at the front desk was not very professional. You could tell she did not want to be there. I also didn't notice she only gave me one room key, which was inconvenient. We tried going through a side door facing west, and the key didn't work. We ended up having to walk around with all our luggage to the front. We did not get to enjoy the pool since it was closed for the season. Nor did we use the fitness center because it was out of order. Although it had a sign on the door stating the front desk has alternative accommodations, the lady that checked us in had no idea what we were talking about. The room was okay. The A/C was shut off and it took almost 24 hours for the room to feel cool. We had the chance to eat breakfast one morning and it was basic but hot and fresh. Again, the stay was decent but I cannot say we will be back.
-
March 2023 by Garry H.
Our second stay here was a very good stay. I have nothing bad to say. Great beds and A/C. The room was clean and very well taken care of. The Wi-Fi was acceptably fast. Young lady at the front desk was friendly, helpful, and professional. Free breakfast was the usual, with biscuits and gravy! Biscuits and gravy win me over every time. A very good 4 star stay. We'll be back.
