The CVS in Alvarado offers convenient pharmacy and retail services, with most locations open seven days a week to fit busy schedules. Customers appreciate the organized, clean store and friendly staff, with many mentioning the helpful and dedicated team that works well together. The pharmacy staff receives high praise for excellent customer service, especially for their kindness and efficiency in processing prescriptions and navigating insurance issues. One customer highlighted a positive experience with a pharmacist who was pleasant and sweet. CVS also provides various health and wellness products, personal care items, and healthier snacks, along with money-saving options like weekly deals, rewards through ExtraCare®, and time-saving services such as same-day delivery and free online order pickup. Despite some complaints about medication availability and staff disrespect, the overall atmosphere is positive, and customers recognize the hard work of the pharmacy team. CVS in Alvarado is viewed as a helpful, organized, and reliable store that strives to meet community needs.
Maybe have actual people answer the phone to check on prescription statuses instead of a garbage automated system that doesn't work properly.
July 2025
HORRIBLE customer service! It is impossible to get to speak with someone in the pharmacy! Your only option is to leave a voicemail and wait for an hour for someone to call you back! Get rid of the computer answering system and get a REAL PERSON on the phone!
June 2025
Absolutely terrible customer and physician services. Wouldn’t use them if my own or families life were depending on it. It would be in best interest for you to close altogether, reconvene, and just figure it out because you guys are all a JOKE
