-
April 2024 by Vern Thomas
45 minutes in line for the food to be wrong
-
April 2024 by Alicia Williams
Do better McDonald's, service was horrible, drive thru girl didn't enter order correctly had to repeat 3xs and fix at window, coke was nasty asked for replacement, blonde boy rolled his eyes, ended up having to go inside handed cups said fill what ever you want, manager rolled eyes and did nothing...open sandwich and you can see what was handed out. Pre cooked left in warmer to long!!! I'm in customer service industry too.. this is not how you handle things. Do better or find a different job!!!!
-
April 2024 by Ryan Horne
Terrible service
-
April 2024 by Robert Gutierrez
Ordered a 20 piece nuggets with 2 lg fries. Was only given 4 packs of ketchup and 4 sauces. When asked if we could have more ketchup we were told they'd have to charge us for extra ketchup. Any other McDonald's would give you ketchup for free and at least 3 sauces per 10 PC nugget. Very disappointed with Alvarado Tx McDonald's. Don't waste your appetite on them. Rude and unwilling to please their customers over condiments.Fries were hot and fresh. Nuggets were old and breading was bit chewy like they had been sitting under heat lamp.This was also a Saturday night. Weekend service should be perfect in fast food.
-
April 2024 by Nuthing Butyu (nutthin)
I come here regularly, unfortunately the experience is always the same. Kids play area is always filthy from the floors to the tables. I allow my daughter to play 1-2 hours while we eat and never see workers come in to clean. Workers constantly use the family friendly restroom, and I’ve seen a homeless guy sitting in the corner of the kids playroom on multiple occasions now(Not Eating) Appears intoxicated. It’s a weird feeling they allow this in the kids section. Professional management is definitely lacking. They don’t want to take orders at the counter, and eyes feel like they pass right through you. All restrooms are constantly dirty as well.
-
April 2024 by Billy Martinez
I'm not a big fast food guy but we needed a little break from driving to Oklahoma stopped here because i saw it had an indoor playground. My 5 year ld has alot of energy so she played for a bit. Most mcdonalds dont have playgrounds anymore in austin or manor Texas glad yall still do and it was clean. .
-
April 2024 by Tim Jameson
I'm really not sure what this locations deal is with not giving me everything that I've ordered, but this is the 6th time in the last 2 months that they either haven't given me my dessert items, or put the wrong items in the bag, or they're burnt to hell. I get it, it's a fast food job, but I've worked in service, its really not that difficult to give people what they order, especially when I was one of 2 cars at the drive through. I've probably lossed a collective $30 in stuff that they haven't given me, and the app is too garbage to try and get a refund, and no one at this location answers the phone.
-
March 2024 by Mark Kelley
Fast service. Shocked by higher prices.
-
March 2024 by Kaitlyn M
I ordered it curbside. They said it was ready inside and I needed to come in to get it. Then I had to stand and wait for over 10 mins. The manger was extremely rude to an elderly lady that didn’t know how to use the touch
-
March 2024 by Chris Lawson
Food good. Service not so much. Had a homeless guy sleeping in the booth inside.
-
February 2024 by Steven fendley
when you walk in and they have more things "out" than on the menu. maybe management needs a
-
February 2024 by Dante Dagostino
I've been living here 8 years and this is the first time this has happened and "Ardella," who identified herself as the Manager said she would not refund my money. I ordered (3) McG riddles, (2) Crimp Frappes and 1 small coffee. What she gave me was the six total pieces of McG riddles bread with nothing on it. If you goggle a McGriddle, it comes with everything. The (2) pieces of McGriddle bread by itself is not even on the menu! Yet, this lady was adamant and flat refused to refund my money, when it's a 15 minute ride fore each way. This is not how you treat customers. I won't ever eat there again, that's for sure
-
February 2024 by Claudia Dominguez
Every time I dine in I have to request a table to be cleaned because they are all filthy. There’s trash everywhere, food on the floor. I doubt what they use to clean tables is even ever washed with clean/new soapy water. Just disgusting.
-
February 2024 by Garland copeland
The double Big Mac is surprisingly delicious. This is the way it should have been from the beginning. Now if they would just bring back bigger patties!!!! And bring back an actual value menu!!!!
-
February 2024 by Gloria Carr
There is no changing table in the women's bathroom.
