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January 2024 by Latasha Freeman
Audi's isn't a specialty of United Auto Over the holiday 2023 I had car issues I was told by Facebook acquaintances that this shop was good at Audi repairs this may be true but not dealing with major repairs such as engine's as I was told by craig after assessing my SUV that I needed an engine. I asked if he could repair it and how much was his fees to complete the job I agreed upon his fees and I found a used engine and took my car in to Untied Auto shop to have The engine put in with doing so the old engine whatever parts that was needed should have been taken off the old engine but wasn't the ones that was placed in I was told wasn't blown out before install and the injectors wasn't changed out causing other issues I took my SUV in 3 times after they placed the engine it was a loud knocking noise each time the second time he mentioned that it was the injectors I'm not knowledgeable of auto repairs so I call the place I purchased the engine from and was told that the injectors should have been checked before sending the engine that I originally had in the SUV back so I called and mentioned that to craig he informed me to get some seafoam and put it in my SUV to blow the engine out that didn't work the Injectors had to be changed so I brought my car back for the 3rd time and Craig informed me that he changed out One injector and to my understanding from Audi that all injectors should have been checked from the begging he then informed me that the fees for putting that injector was and additional $500 I had already informed him that the cost of the engine and his fees had maxed out my credit cards I didn't have any money so and he gave me my key I drove off thinking my car was fixed only to get stranded in Huston where the car remains. with a list of complications some being he only changed one of the injector never blow out the engine before putting it in etc. I have been getting ride share borrowing my family's cars and my patient car just to get to work. for a job that was paid for in full and wasn't properly done woman are treated so unfairly when dealing with auto repairs this has left me without a car for weeks and now having to find other means of getting around. If I could give zero stars I would.
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November 2023 by Google user
I can't thank Craig enough my Audi Q5 had to have a engine. United Automotive did an excellent job installing the engine with turbo my car is back and running grate. Thank you all
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September 2023 by Tom Bradford
This place is the worst of the worst and the reason mechanics have bad name. Not only are their prices inflated, but they are thieves. We had an engine replaced and when we got the car back they had stolen 2 of the 4 brand new tires. Wrong engine and is leaking around the valve covers. This was for a single grand mother down on her luck. This place is disgusting. Stay away at all cost.
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July 2023 by RICHARD BERNA
Craig is awesome! He did great work and faster than expected, and it was even lower cost than he initially quoted me. Definitely recommend him.
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October 2022 by teresa roepke
Craig was awesome and did a great job on my truck. The cost was great! I will use Craig again.
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February 2022 by Tyler Nichols
Great service! Your one stop shop for everything you need done. I take all my vehicles here Craig is very knowledgeable and a very respectful man.
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February 2022 by Sarah Nichols
If you want a honest mechanic, Craig is your man. He does great work.
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February 2022 by Brandon
Very honest and reliable! Very good priced. Craig definitely won’t screw anybody over. This is only place I’ll take any of my vehicles and the only place I’ll recommend to others.Services: Engine repair
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January 2022 by Brendan Pulis
Craig does honest work at a fair price. He won't over sell your repair, does just what you need to get your vehicle back safely on the road.
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October 2020 by Stephanie Ross
Craig very quickly determined was was wrong with my husband’s truck and got us a quote that was fair and reasonable. We are a 2 car family and both work in FTW so it was hard to be down to one vehicle, Craig worked quickly and got our truck repaired in a timely manner which we appreciated very much! We are definitely going to be return customers if need be and we will recommend United Automotive to others.
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September 2020 by Bryan Smith
Great place to get your car worked on
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July 2019 by Joey Humphreys
We always take our automobiles to United Automotive. For the last 30 year's they have always been very dependable, honest and most of all affordable. Just ask for Craig.
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February 2018 by Jailee F
Affordable prices, great customer service, and they are really fast at getting your car done.
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September 2017 by Phil Prickett
Craig is honest and knowledgeable. He has been maintaining my fleet of 12 trucks for several years. I can always depend on him.
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August 2017 by Ron Conley
Had previously gone to a local Toyota dealership and asked for a repair estimate on fixing our 2004 Toyota Corolla air conditioner (not cooling at all). Their response was $450-$500. United Auto fixed it for under $100! Great mechanic, great customer service! Thank you United Auto! Fast service too.
