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August 2023 by Angela Moreno
I give this store a 1 star because I can’t give a zero. I’m not for writing bad reviews but if you play with my money and my warranty I will. Don’t buy from these people I was paying on my warranty and the guy at the store said I had a hole year to pay off my warranty payment . So I decided not to pay 1 month and they said since I failed to pay it the computer automatically canceled my warranty. I went to Samsung for my warranty since it was only a year old and they told Samsung I bought my appliances two years ago when it was only a year old don’t waste your good hard earned money with these people . Oh and I called to get my info emailed to me and they said no. ITS MY INFORMATION.
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March 2023 by Clifton (Cnote)
They don't really care.. and prices are better than rent a center but not by much I paid them then the very next day they calling saying if I don't pay the rest they gonna Come pick up and good luck getting a refund. Even though he said if I paid I'd be good till the end of the month. So really I gave them 45 bucks for them to come pick up the next day. Some scam
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October 2022 by Lauren Dickey
Been going to Aarons in Alvin for 3 years now. Love this store. Left today with another TV. Misty is an absolute god send. She is so helpful. Love that any of my issues she does her best to help.My only complaint is they made the Alvin location a show room. I will not go to the Webster or Pearland stores to shop. Big disappointment
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August 2022 by John, S
Company makes cold calls to internet reported “associates”, of dead beats that owe them money. Woke me up at 6:30am looking for stepson I haven’t seen in 20 years. Protect your info, don’t do business with these people!!!
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August 2022 by Gail Anenberg
Called to make payment arrangements. Well checked my bank account, 3 payments was taken out. Called the store and was told it would be fixed by end of the day. Next day it showed the 2 extra ones was not reversed.2 different management 2 different answers.I call that $hitty customer service . Store closed is closed on Sunday so I have to wait to talk to them . Customer for over a year and this makes me want to return and go some where else.
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June 2022 by Robin Azad
Nice appliances, nice furniture, clean store, but they will pester you to death about paying! They even came to my door on the day I had to pay! Ridiculous! I sent booth appliances back and I hope I never have to rent from them again!!!!!!
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May 2022 by Dj King Knight
This store is a scammers dream.. they false advertise and do not honor corporate rulesI have been a loyal Aaron rental person until today.. be warned.. they are liars.. I have proofI went in to purchase a ps5 and was told the $5 doesn't apply to this.. well look what it says online
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May 2022 by Wendy Karl
I would give them a zero but there are none due to the fact they do not honor Thier website pricing they make you pay more than what the product is worth will not work with you.they are rude unprofessional treat you like your a kid will argue with you and they are just the worst ppl I have ever seen I will never go back and I have called the corporate office.rent a center is the best to deal with they treat you with respect and like a human.
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April 2022 by Sterling Dumesnil
They’re asking for over $700 for a Switch. This place is a rip off trying to gouge someone buying a console after Christmas
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February 2022 by Melody Mordente
Glad&so happy :) that I'm going to be getting my brand new 3 seat recliner w/ a drop down table Fri of next week!! I Can't wait! The Good Lord is always taking good care of me&ALWAYS SEEING TO MY NEEDS! I AM SO BLESSED!!
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October 2021 by DL G
Friendly employees
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June 2021 by Kathy Miller
We had no issues. Employees very friendly and knowledgable. Will buy from there again.
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June 2021 by Tim Cooper
Complete waste of time
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March 2021 by Trina Reed
Great customer service
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March 2021 by Damama T
As a professional home stager I've worked with furniture rental companies all around the Houston area. The Alvin Aaron's location was by far the most helpful, cooperative, efficient, and enjoyable store to work with. My clients never reported being disappointed with the products delivered or the service received.