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February 2024 by Jenny Mustelier
Excellent service
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February 2024 by Thresa McClellen
Jessica was excellent. She took care of a difficult situation and stayed with it till it was completed perfectly. Thanks Jessica.
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January 2024 by M J
Great customer service the young lady was nice!
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January 2024 by Tyler Morgan
Walked in and got what I needed got me a phone upgrade and some new AirPods Pro. Thanks for the help !
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January 2024 by Leo
Excellent customer service!
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January 2024 by Ymar Vapzzz
Excellent customer service!
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January 2024 by Meli Olivar
Excellent service. Jessica is the best. If yall need help def go to her! She will help you and see how to get you the best deal
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January 2024 by erika frankum
If I could give a 0 I would. Jessica was supposed to help me with returning my old cellphones which I was told I had 30 days to drop off. This was my first time ever doing so. When she was telling me I needed to erase everything on the phones I told her I did not know that as the guy that sold us our new cellphones did not tell me that. Then her next response was “ well it’s common sense to know this “. This is highly rude and disrespectful to tell someone this. When in all honesty I did not know this as it was again my first time ever doing so. When I told her that was rude to say to me and poor customer service she argued with me that I was the rude one from the beginning. I never once was rude but extremely offended by the way she spoke to me. When I asked to see her manager she told me she is right next to her. When I asked to speak to her which she was 2 ft away from me she told me she needed to make a call and then walked away. This is after I asked to speak and then asked if she would just take care of me instead bc honestly my feelings were hurt that someone would flat out make me feel so uncomfortable and stupid for not knowing something when I asked about it. This is extremely unprofessional!!! I truly hope yall do something about this and teach your employees how to talk to people with respect. Sucks because I have only been with AT&T for a couple weeks and now I am regretting my decision.
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January 2024 by Jeise Silva
Great experience they helped me out with my phone,great customer service
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January 2024 by marcella hammons
Employees are welcoming and patient! They helped me through the process of moving my phone service over to AT&T. Very helpful and knowledgeable of services and affordable programs
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December 2023 by Aleks Prodanovic (Sandra)
Long waiting and not suitable for prepaid
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December 2023 by Vanegas M.
Great customer service support!!
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December 2023 by Troy Klaevemann
Horrible experienceThe manager is a complete jerkSalesman misrepresented a product and I wanted to return unopened box. When manager show up he was very condescending from the beginning.I will continue to do business with AT&T however I will never walk into this store again with this manager in chargeVery bad experience almost lost my businessStaff need to be trained better
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December 2023 by Bonne Naturel
3 hispanic sales people were on duty and I was told I need to order online?? I will never set foot in that store again. I was told I would not get my college professor discount if I did not order online. I called ATT and they said that is not true. What a pathetic store.
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October 2023 by Isaias Valencia
The two dumb hos that work here don't want to do their job. Terrible customer service experience.