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February 2024 by Earthlynn One
No wonder this location has a 1.9 rating. When I walked in, the older lady at the front desk just stared at me but neglected to greet me properly. The old lady next to her had a staring problem as well. So rude, tacky and no manners. I asked her how much can I put in the card and she told me $999.00 she was miserable and short with me and wasn't happy to have a job. Maybe she needs to be at home, because she's making CVS look bad. When the $999.00 didn't deposit she told me it wasn't going through so I suggested she try $500.00. I'm the customer but I'm doing her job for her making suggestions and solutions that's she's not offering up to me. She made the process long and grueling and I will not be returning to that location. Older overweight brunette Caucasian woman working around 11am today. She needs to be fired!
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December 2023 by Denise Perkins
This is the place to buy makeup always a deal & coupons plus rewards every time the only place to save on makeup ?
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September 2023 by Jackie Arnold
Normally I don’t have a problem with the drive thru. Today I called the pharmacy, 1st time holding so someone to answer I was hung up on. I called them back someone finally answered. I told them I needed to straighten up my 4 RXs because they need to refill 2 before the one I still have 35 days left of. I was put on hold. Then after a few minutes hung up on. I only switched to CVS because of my insurance. Not happy right now!
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August 2023 by Tyler G.
This pharmacy never has orders ready when they say they are. I've received texts telling me to come pick up my orders and when I get there they say they just got them and won't be ready for 15 minutes. I even tried explaining that it is heart medication and I need to take it ASAP and the lead pharmacist is extremely unhelpful and has a poor attitude. She seems very unhappy to be where she is at. Older lady with glasses.
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August 2023 by Cody Langford
Said the didn’t have the medicine for my prescription, I asked if another CVS had it and said they were able to find some here. Waited for an hour when they said 10 minutes
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August 2023 by Stephanie
Just waited 15 minutes in the pharmacy drive thru and tried calling and no response so I decided to go inside for my prescription all to see that the pharmacy was closed (not regularly scheduled closing time) and no one was smart enough to put a sign outside for people?? I told an employee and she looked lost that I even suggested a note be placed outside. What a disappointment.
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July 2023 by Melissa Bjerke
This is the most unprofessional Pharmacy ever. On the 3rd a young lady told me my prescription were there and she could reprocess them with my insurance card once I got there which wasn’t til the next day. The young lady at the Pharmacy pronounces my name wrong and I corrected her and she thought the way she pronounced it was funny. I give her my card and she tells me it’s not valid and a few minutes later it was valid. She then tells me oh you don’t have anything ready scripts we’re Put on hold the day before.Really and why!!So I won’t be doing business with CVSYoung lady thank you for your professionalism.
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June 2023 by FEFE RO
Worst CVS I’ve used for prescriptions.Since moving to Alvin every script is always out of stock and I have to wait 2-3 days for scripts for my kids and if I don’t ask and call I’d still be waiting for an update on the status on the app. The drive thru is always a good hour wait and after this last time the automative response told me a time and date and I waited all day for the prescription and it took me calling after the said time and talking to the pharmacy to tell me that my prescription that was ordered a day before was not ordered yet, I am done with this place. Children are in pain and need their meds and all I get is delays.
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May 2023 by Wonder 0ne
I had a good experience, Nice and clean store, in order. Customer service was great also, Alejandra solved an issue I had (without a negative attitude like most places). These Employees take care of their customers. May21 5:00ish
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May 2023 by Aubrey Smith
Corporate America couldn’t care less if you die, will forever be going to smaller family owned pharmacies even if I have to pay a little more. These people are unprofessional and don’t care about their job or your medications.
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May 2023 by Crista Droher
Refuse to do their job. I have been here so many times this month trying to get prescriptions and they always say the same things.. They say they are trying but i don't believe that. Switching pharmacy!!
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May 2023 by Cassandra Adkins
Associates from pharmacy are rude and short on the phone. Was told I was gonna get my medicine the next day, 3 days still hasn't come in. Say their system Is backed up. My Dr. Called in the morning, they say never got the call or it hasn't come through yet. Have had on going issues with CVS. 3 people ahead of me in line, all of us had problems and they could not help 1 of us. All were turned away, and it was always someone else's fault. Never them. Hard to believe with that many issues it's always someone else's fault. Changing pharmacies will never use them again. Too many years of problems.
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April 2023 by Wendy G
Terrible customer service. They don't acknowledge customers who are standing at the counter. There is always an issue every time I have a prescription sent to this location. They were out of the medication I needed and never informed me.I had the prescription transferred to the Santa Fe location and in 15 minutes it was ready. I will drive out of my way to Santa Fe from now on.
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March 2023 by Kimberly L.
We have to use CVS now due to our insurance, which is kinda a pain but so is paying a huge amount for prescriptions so I'll go where they tell me.They've always been super nice, and it is the way home and easy to get in and out of. They have a drive through but I don't use it as I like to look at all the holiday stuff they have. I never buy anything even they they give me coupons every week but they got some cute stuff!They did help me get one prescription transferred that I was having an issue with so I appreciated that a lot!It's a clean place with friendly people and cute holiday stuff. I think that's worth a solid four stars!
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February 2023 by Denise Fernandez
They’re so rude, one day they’re gona cross the wrong one because it took Jesus in me to stop myself from reacting to the nasty unnecessary attitude these girls gave me. The entire pharmacy dept needs to be re-staffed starting with “Georgina”. Management doesn’t care cause if they did, they would’ve actually done something about this.