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January 2024 by Steven_Strange
Remy Green @Enterprise Rent-A-Car was great to work with. I needed a vehicle relatively quickly and everything needed to go flawlessly to align with my schedule. Thanks to the efforts I was able to get everything finished. Thank you.
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October 2023 by Daniel Garcia
I went looking for an suv rental for my family and Remy did a fantastic job helping me it was my first time using this type of bussiness i will be using this location in the future and ill be asking for Remy ask for him when you go over im sure he will take care of it
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September 2023 by Alyssa N.
My rental wasn't ready at the reserved time. The backup rental wasn't ready on time either. The employee working the desk was pleasant but the manager is clearly incompetent. won't be using them again
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August 2023 by Kelly Wilson
This is my go to for car rentals. My last rental was very nice.
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August 2023 by Michael Scardino
Only bad experience I have ever had renting a car was from this location. It was a rental for an insurance claim while our car was in the shop. I called the location Monday 7/24/23 to confirm a reservation for Wednesday 7/26/23 at 10:00 AM. When we got there that Wednesday they said we had not reserved a car and did not have one available. After some arguing with the manager he agreed to let us take a vehicle that was slightly more than the insurance would cover. That when a vehicle came in later he would call and the vehicle could be swapped out later that day. Which would have been inconvenient but we agreed. They never called and did not answer the many calls from my wife and I. The next day he called and said no vehicles had come in that he would set the vehicle to the price the insurance would cover. A few days after we noticed our card on file had been charged. I called but the location was unwilling to help. At least the corporate office was professional when I called.
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July 2023 by Angie Pennington
Thank you to Remy Green for making sure I could return my vehicle on time!!! Great service.
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May 2023 by Brandon Green
Had a great experience renting several cars from this branch so far. The Branch Manager Lauren Bullock is easily the best in the business. She made the entire process very easy and problem free and it is evident she runs a branch that is focused on customer satisfaction. Highly recommend to anyone looking for rentals to give them your consideration and ask for Mrs. Bullock.
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May 2023 by Margaret Wilson
Great experience with Loren, she was so helpful and informative. My friend needed a vehicle, while her's is in the shop for repairs. This was at Alvin Tx Enterprise.
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March 2023 by Sonya Newman
Rented a car for several weeks after an accident. As soon as I walked in, the manager that was on duty stepped in to help me. She was amazing, professional, and so kind.
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January 2023 by Robert Stevens
Lauren is the most courteous, friendly, and helpful person I have known. Been renting since early July. She was at another location in Pearland Texas, found out she was promoted and moved and I went there following her. Customer Service is her.
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October 2022 by Joseph Whittington
I tried renting a car recently. The lady working there was very pleasant and nice to spite being the only one there and having to deal with several people at once and even had to work past the time they closed.I waited an hour for my car and eventually had to leave. I guess she had to clean it her self. She needs a raise and promotion! Five Stars for her and -1 star for Enterprise
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September 2022 by Lena Young
Airport denied me because I didn’t have a credit card. And I am down for 4 days! I called called and called companies and this one has been the best out there. The women there are absolutely amazing it was a in and out process! ? I am so so thankful for the two lovely women there!
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August 2022 by Hailey M.
Absolutely amazing people that work here. Could not speak of them more highly other than they helped me when i needed it the most, they didn't have many cars but put me in something great! Made great conversation, made me honestly feel at home and if i ever need to rent again i will be coming here!
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July 2022 by Abigail Salazar
I had unexpected car repairs. I had to have transportation so I could keep my job. This location is next door to repair shop. Crystal Sanchez went above and beyond to help me and make sure I got a vehicle. Excellent customer service skills! I highly recommend this location to rent a vehicle. Wish every rental place gave this experience. Thank you so much Crystal!
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June 2022 by Sharon S.
Arrived at my initial location to only be told they didn't have the vehicle I reserved. They even called me the day before to confirm and instead of telling me they didn't have anything in stock they told me they were looking all evening when I got there that morning. They finally located a vehicle and told me it was 20 minutes away, turned out to be 35 minutes. I get there and the service was horrible from the beginning. The woman, crystal Sanchez, knocked hardly on the person's vehicle I was with to get their attention. That was the first issue, then they did not have the vehicle ready. She said they waited 15 minutes after the other store called to get the vehicle ready, knowing we were in a rush and was already behind schedule due to them. She then proceeds to assist three other customers until I finally said something and she said I JUST WONT RENT TO YOU. I have been going to enterprise for over 25 years. But I will never go again.
