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September 2023 by mike mike
A Hometown Gem with Unmatched ServiceI find myself puzzled by the one-star reviews for this bank. It seems that many of the criticisms are either unrelated or unfairly compare a hometown bank to large national banks in terms of teller training. The distinction is right there in the name, and in my experience, many national banks actually offer much poorer service.This hometown bank has consistently been a beacon of support for me. They’ve granted loans when I needed them and exercised prudence when circumstances warranted, leading me to explore alternative solutions that ultimately benefited my business. The staff here go above and beyond to offer more personalized service than any national bank I’ve dealt with, something I deeply appreciate.While they may not boast as many locations as larger banks, the superior service I receive has led me to maintain my larger accounts here. I still keep accounts with national banks for the sake of convenience, but this bank remains my preferred choice for substantial transactions.Additionally, their electronic banking is top-notch, promptly addressing and resolving any inquiries I might have, which adds to the smooth banking experience.I plan to continue my business with this bank for as long as they’re around, which I hope is for a very long time. Their unwavering support and exceptional service have earned my trust and loyalty.
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May 2023 by Mandi Bowers
The staff is very professional and courteous!! They always seem very friendly.
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September 2022 by ThaOriginalWeezy85
I love this bank cuz they know me by name...and the tellers are nicer than the ones at Pearland Parky HT...
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August 2022 by Reb Nochum
We have been banking here for many years and have had nothing but the best banking a person or business could desire. If your looking for a personal friendly secure place for your money and business needs Home Town Bank of Alvin is your best place to go, Ray and his people are the cream ot the crop.The Schwartz Family and Businesses
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February 2022 by Aaron
I have tracked all over this country and this is by far the worst bank I have ever stepped for in. The teller was so under trained she didn’t know if she could accept my ID which is an enhanced license and is accepted in every state. I don’t recommend this place to anyone.
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July 2021 by James Van Vooren
I am mostly disappointed with cricket. At the moment my phone is dead in the water. WHY, I don't know. My grandaughter in the Seatle send me a txt which appears to have some from of trashware attached an has basically taken over my phone.
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August 2020 by jim stephens
An awesome Home Town Bank of Alvin gives you any service needed, not only the employees are always friendly with their immediate assistance.
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February 2020 by Shawn Longoria
Chad went above and beyond!
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February 2020 by Gwenna T.
Manager is absolute trash and extremely rude and they do not inform you of what they are doing. They ran my card twice while trying to pay my mortgage and chose not to tell me that once the mistake was fixed that they would not run it again. Do not recommend this bank. They are not friendly or professional. More like trash bank of Alvin.
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November 2019 by j howard
The best bank with the best people!! Every location is wonderful and helpful but Alvin is my Hometown. Thank you Ray, Armando, Christina, Rebecca and the rest of the family
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December 2017 by Jaime Jones
The staff here is amazing. They are so friendly and welcoming. I have been banking here several years and have had such an amazing expired.
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October 2017 by Scott Salter
Trusted in our community years of experience up-to-date technology mobile banking wide variety of loans, very helpful staff
