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February 2024 by Erica Aguirre
GOD bless this young lady working by herselfMs.Macy she did a wonderful Job Great customer service. Be back soon ?KEEP GOING FOR JESUS ?
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February 2024 by David Brouwer
Two tacos for 99 cents on the app.What's not to love ❤️
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February 2024 by Tracy Pearson
Regulators tacos never fresh and hot. Tiny tacos are cooked when ordered. Nice and hot.
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January 2024 by NICOLE SIMS
So I had a horrible experience the night before at this location and to make matters worse, we had two transactions and did not get a receipt for either one. When we got home and realized both orders were completely incorrect, we called to the location multiple times in the same night, and there was no answer until today in the afternoon and that’s when an employee told us to call before we came today and they would take care of everything no problem, so we called this evening before we were coming up here so they would know, and the phone rang and rang and rang and rang and nobody answered. We came back the tonight and there’s no manager on duty even though we spoke to a manager earlier in the day and they told us to come back and they would take care of it. An employee named Macy completely took care of everything and handled her customers as they should be…we were not given receipts for either transaction and no manager on duty to handle this situation, but she completely made sure to satisfy her customer, even though it wasn’t her customer from the night before that was highly unsatisfied…. this is how customer service works. Every employee, manager and crew-member needs to take note from this lady right here at this location. She deserves employee of the month and probably needs to be promoted to manager and definitely a raise and y’all should probably thank her because I’m sure she probably corrects lots of mistakes and keeps customers coming back because she does what she supposed to do by satisfying the customer when they’ve been unsatisfied previously, and she corrects other workers mistakes with a smile on her face and a positive attitude!
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January 2024 by Kenny Sanders
Always great food. The only thing is that there's not one in any part of Florida. Central Florida and Orlando would be a great place for one.
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November 2023 by Dylan Kinchen
One of the fastest and freshest jack in the box experiences I've had in awhile!
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November 2023 by Mr. Beanus
The food is straight nasty not gonna lie and some of the workers have an
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November 2023 by Krystal Garcia
My husband and I went there about a few minutes ago and let’s just start off with this the girl that was taking orders at the window had a major attitude, kelp on “huh” me on the speaker and was cutting me off. Kelp getting my order wrong I asked for a larger #5 with curly fries and large sweet tea and a medium #6 regular fry and Dr Pepper and two tacos, she was cool till the end slamming the window and having an attitude at the end as an ex team leader for jack in the box we all have our off days but that behavior unnecessary anyways we get home our food looked like it was thrown together and the tacos wasn’t in the bag I tried to call the store so guy said there was no team leader on shift. So I will be calling the store manager tomorrow. Gotta do better!
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September 2023 by Garrett DeGraw
Me and my friend Seth got there about 4:45. Walked inside and the woman at the counter was staring at her phone and I had to wait for a few seconds before she even seemed to recognize my existence while I stood directly in front of her at the counter. I had a coupon and asked if I could make it a combo, she didn't say anything so I repeated myself. She said yes. She typed a couple things on the register and then said "just the sandwich?"What.I asked her again to do a combo and she got it that time. Also asked her for some good good sauce cuz it's super good. Whoever came up with that sauce needs a promotion and a raise. But anyways, she forgot my sauce so I had to ask another guy to grab it for me after my order came out.Other than that the experience was great. Food was good. Restaurant and bathrooms were clean. Seating arrangement is weird but it's a small building so, pretty understandable.Parking: Good
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September 2023 by Joshua Smith
This place was disgusting. I bought a Jr Bacon Cheeseburger, Value Fry and Value Drink. The Hamburger had extra nasty stale bread. Almost like they toasted the buns like subway would. I returned the food! Nastiest Jack in The Box I've ever dined in at. I spit the second really first bite of the Jr Bacon Cheeseburger out so quickly! Place needs new management. Or team members.
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August 2023 by Joey Gibbs
Hot n ready! Wasn't over cooked! Good job guys!
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August 2023 by Larry Gregg
The service was great. The prices are getting out of control.
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August 2023 by Rock ZaSquirrel
Went to the drive thru and was rushed by the tween working the head set. She didn't listen to what was being ordered and more than likely has a single digit IQ. I understand it's hard to find good workers, but maybe the store should actually ask to these people before handing out jobs. Just go to the other store in Alvin and pass up the one on Gordon
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August 2023 by Rebecca Ricks
I’m not sure what her name is but there’s this one lady that works over night I think one of the managers she’s on the bigger side of things but she constantly is rude to me and refuses services and DoorDashes she’s very lazy and doesn’t serve when it says 24 hr but this one dude is amazing went there one night around 2/3 in the morning and he served us fresh food and was very kind about it despite the timing we even gave him a tip at the window for his service but the lady should get fired she served the people infront of us minutes before then tried lying to my face about it.
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July 2023 by Daze Confused
It's usually mid..I only go here if Sophia's kitchen is closed..and everytime I'm ordering after every item I order they say is that all..is that all..is that all? And that's pretty annoying. Just let me finish. But the spicy chicken sandwich is pretty good.
