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April 2024 by Raymond Santa Cruz Jr
Mr. Martinez went above and beyond to accommodate me and my order!
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April 2024 by Sarah Foster
The pizza was underdone nearly raw and the breadsticks were crunch from over cooking. First and last visit here unfortunately.
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March 2024 by Andie Gonzo
The method of ordering is just ludicrous. I placed an order and I ended up having to reorder due to the delay in processing. Then I ended up with two orders. Which one of the orders conveniently ended up without my Hut Rewards & charged me for my pizza which was suppose to be free and my order was not as I instructed it to be. I do not understand how this franchise functions with hindering the opportunity of a customer to communicate (as stated in store "the phones were down") with the employee.
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February 2024 by Jay van Gelder
I stop in every Friday on the way home to pick up dinner that my wife orders on line but, the pizza hasn't been as good the past couple of weeks. Dough is different or over cooked not exactly sure. There has been a new person at the counter and she is very nice and fun to talk with.The lobby ( this facility is take out only) only has 2 chairs and if you have to wait, you may notice that (the lobby) could use a refresh.
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January 2024 by Frankie Bowie
Pizza was very good, delivered hot &
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December 2023 by Downthesight
Terrible customer service from both the call center representative to the store manager. The store manager claimed to refund my my money but instead gave me store credit as if I would be returning again after this experience. Save yourself the trouble, HEB has ready to bake pizzas for half the price and just as good.
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November 2023 by Nyla Baker
Our food was so cold/old we didnt even eat the
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November 2023 by Amy Martinez
They open the box to show me my pizza. I ask what happen?that's how the pizza is because if the sauce was the reason for its appearance. Really pizza not even to offer to make a new just here you go.
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November 2023 by Joe DaLonewolf
Horrible service. I'm still waiting on a melt and cheese sticks. 2 small things that shouldn't take almost a hour. Can they get better workers please for the city of alvin.
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October 2023 by Deborah Seese
Placed a delivery order and it was delivered incorrectly. Tried calling to get the order corrected, but no one would answer and the line would disconnect. Had to drive to the store to get the correct pizza and customer service was awful. I paid for delivery and STILL had to drive up there. They made no offer for my inconvenience or even offer to refund my delivery fee. When I told them I would no longer order delivery from them, I was told that was good for them.
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September 2023 by Edwin Fulk
I had a supreme melt and it was delicious. I ordered it at the restaurant and had to wait for about 15 minutes but the wait was worth the freshness of the meal. I would recommend this restaurant to everyone. The staff was very courteous and friendly.
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September 2023 by Angela Cook (Abigail)
So I used to work here last year. The management was no where decent. Constant wanting perfection and treating employees with little to no training with shouting and no respect to working with what we can. Food quality is very high quality. As for the service, not so much.
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September 2023 by Aerial Vance
There is a new computer system that was not working properly no fault of the staff on a very busy evening. The manager was informative and honest with each customer providing the most accurate ETA available.
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September 2023 by Ashley Velasco
The service is great! James & his team are very welcoming and attentive.
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September 2023 by John Riley
Fast, correct, and hot great tasting food. Driver was professional.