-
March 2024 by Darren Shelton
Poor drink quality with even lesser concern about customer
-
March 2024 by Deanna Stansfield
A young lady manager was so gracious and helpful when I had gone in asking about the beans for the shaken espresso. She helped me find an espresso machine and even ground the beans for me. Thank you so much for being so kind and helpful when I needed it the most. I wish I had gotten her name.
-
February 2024 by Kunjumol Vadakekara
Very bad experience.
-
February 2024 by Tristan Fleming
I’ve always used the drive through and never had an issue. 10/10
-
February 2024 by Coach Charles Life
It's obvious they hate working here.. and that ok..just quit
-
January 2024 by Miguel Romero
Great Service!!
-
December 2023 by Kimberly L.
I'm not a Starbucks connoisseur. I don't like PSL and rarely go there unless I have gift cards. Now, I do like their app and the ease of ordering and paying and picking up with their app. Why doesn't everyone use this?!I usually get the green tea, or maybe a hot drink if it's cold out. Every once in a while if I'm feeling super sluggish I will order an espresso drink with extra shots. Don't judge my caffeine addiction please!Everyone is always nice and polite and friendly so I do appreciate that as I'm sure they get some crazy orders from crazy people.If I go in it's just to pick up my drink but the inside seems pleasant as well. Really the only reason I'm taking a star off is that I wanted to try the matcha until I read the ingredients and found it was mostly sugar. Otherwise a very solid Sbux!
-
November 2023 by Gloria Trujillo
Wish I could give a ZEROOOO. This is the worst Starbucks ever. The drinks are watered down taste awful every time. The service is horrible, the childish RUDE workers are the worst. Don’t waste ur money time and energy here. At least go to friendswood or Black Rock Cafe. Way better coffee and way better service. The girls that work here are a joke and like to talk about and laugh at customers.
-
November 2023 by GM
Pick up order not in time.**** Update 11/08/23 - worst Starbucks ever. Workers are rude specially whoever is in the register in the mornings. Order again was incorrect and this time wasn't an online
-
October 2023 by Kellye Winegarner
If I could give zero, I would. This, by far, is the worst Starbucks I have been to. Do you know why people place mobile orders? If you don't is is so they don't have to wait, they can come in or go to the drive thru get their order and go. I placed a mobile order, and almost 20 mins after the app said my order would be ready, it was finally done. But it was not correct. So then I had to wait for it to be remade and still was not correct. The batistas got mad when I said it was not correct. It's a simple Frappuccino with expresso.This is the only store that I have ordered from that does not notify you that your order is ready via the app. (If it is ever ready before the pick-up time)This store needs to close, and corporate needs to come in and do training with them.
-
October 2023 by Renee Oliver
Lots of choas, long waits for many customers, and disorganized.
-
October 2023 by Celine Angulo
Order an Americano almost every day. I watched the barista use the cold water spicket to fill my hot americano and another hot drink for drive thru. It was made again and it was cold. Third time another barista just steamed the cream. Not a care in the world from either of them. No apology just a dumbfounded stare and annoyance from the 2nd barista. I was a barista for 6 years so I was astounded. This location is notorious for never having my drink order ready by the time I drive my 16 minutes to work. Everytime. Time for some new staff.
-
September 2023 by Stevie Wonder
I will keep this review at 1 star until your restaurant is back on doordash and manages to stay there for at least 1 week. Idk why this is so hard, Hydra House is 5 miles further away from me and offering cheaper products and they are always on Doordash and manage to get my order right every time. If its bringing you too much business just hire more people, or pay your current employees more. Is this really a difficult choice?
-
September 2023 by Jamie Rodgers
Usually a great experience but window girl this morning at 10 had a terrible
-
August 2023 by Leanne0531
I came here to get a cookie crumble coffee that I ordered through the app and I got a notification that it was ready for me to pick up. When I got there, the employees hadn’t even started on it and I kept asking where is my coffee and they said we haven’t started it yet. I told them that it says on the app and the girl was giving me attitude about it. I waited there about 10 minutes and I was very outraged by what they did by not having my coffee ready on time and I clearly ordered it through the app. I would not recommend anyone to order their coffee here.
