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March 2024 by Jeremias Rodriguez
This guy is on point! No pressure. I recommend to anyone looking to purchase a vehicle.Thanks again Jeremias!(Mr.Carter)
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March 2024 by Kirsten Wright
Had a great experience buying my new car! The salesman, Shawn, did an excellent and efficient job throughout the whole process! Could not recommend a better place!
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February 2024 by T J
Bought a Jeep about a year ago. The salesman was ok. I wanted a Chevy Blazer for my wife. They had a very good price online used vehicle low mileage. I get there the salesman’s said oh we don’t have that vehicle available it’s been sold. I said ok. We walked around the same vehicle i saw online we saw it in the parking lot. He said oh that’s not the one but i want you to see the Jeep Compass. We saw something that was good after he played games for a good Hr! I was pre financed through my bank for up to 35K. When we went to finalize the finance manager said oh we don’t do outside deals. I’m like really. He said no since the pandemic! I said ok we were about to leave but my wife insisted we get it anyways. We financed through them. Some people are just snake’s always trying to convince or make you buy what they want you to buy. They want the best deal for them and not the customers! I will never buy another vehicle from them first and last time!!
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February 2024 by Bellum k9 Inc
The service department is ABSOLUTELY garbage. We bought a C8 corvette for promotional use and they couldn’t deliver multiple days on time. They ALSO didn’t change the oil or the trans fluid on the used car. They brought it with virtually no gas.They lied about having the stock exhaust for me to pick up.As a local business coming from a 5 star company that KNOWS customer service, y’all need to do better! The new GM Anthony is Good but he took over a store with a lot of problematic employees in the service department.It’s a shame
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January 2024 by Vanessa Gunn
My husband and I bought a certified used jeep (2016 jeep wrangler back country edition) paid $29000 for it and one week later the check engine light came on. A week after that it was leaking brake and clutch fluid. We spent over $300 in rental car fees waiting on them to diagnose the issue. Turns out the guy who was supposed to do the state and certification inspections did not do his job I now have a fake inspection and now have to pay $500 to get it fixed. These people are con artists and lower forms of life. I urge anyone please DO NOT BUY from these people. They lie cheat and rip their customers off and do not care at all. We are reporting them to the State their factory reps the Attorney General in hopes these people are stopped.
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January 2024 by William “Bill” Byrd
They are now doing cold calls to try to get me to "upgrade" to a new vehicle. Will never do business with them again.
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January 2024 by Matt McGregor
I attempted to by a c8 corvette that the manager, anthony, said was "his personal vehicle". But after being notified of check engine lights and sensors needing replaced he said he would attempt to get the issue fixed free of charge to me, if he wasnt able to do that he would send the sensors with me when i left. I informed him i wouldnt be buying an 80,000 dollar car with check engine lights. Then upon receiving the buyers order they had slipped in a 1699 dollar platinum protection plan without my consent and said it wasnt negotiable. Obviously in an attempt to cover labor costs for fixing the issue. I offered to pay 5k down for a picture of the odometer to ensure Anthony wouldnt be driving "his personal car" that is listed for sale between the down payment date and the date of pick up. He refused. A complete joke and a waste of my time. Not to mention less than ethical tactics. Amy in sales however was great to work with. I would check and double check any agreements made with this dealership.
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January 2024 by J Rod
Got a 2022 Dodge Ram 2500 Cummings Diesel Engine 4x4. Been to the shop at least 8 times and this time they have had it for 6 weeks and they told me another 6 to 8 more weeks. This is a new vehicle with 16k miles on it and I am the first owner. It has left me stranded many of time where both batteries are completely dead. They have put 2 new batteries and a new radio and now in the process of ordering a few more things and thats why they have to hold it for another 6 to 8 weeks. I asked for a loaner and they said possible but not sure if I can get one. I financed 87,500.00 and I can't get a 30k loaner to use in the meantime instead of having to Uber everywhere. All I need right now is a working vehicle to get around without having to ask for rides.
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October 2023 by Mike Pulpam
Everyone there was very helpful honest great attitudes, treated us very well at all times. We will go back and tell others about our experience. Great place to buy vehicle.
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October 2023 by Kris Hobson
Initial contact was with Brian and we were quickly able to come to terms in a straight forward manner. Brian then got Robert involved and the process was again smooth and efficient. Robert was patient as my work was demanding the day we were trying to iron out the paperwork in advance of my arrival the following day. I am located 220 miles away so it was important to me to have everything ready to go so I could arrive, sign the paperwork, load up our vehicle and head back home. Robert even had the windshield replaced after noticing a crack the day prior when checking to see that everything was set for the next morning. A great experience from start to finish! I would definitely do business with the folks at Ron Carter again.
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October 2023 by debbie warren
I had a bit of a stressful experience, but, all ended well. Kaylyn was my calm in the storm. She is very professional and kept me informed and up to date. Having your vehicle serviced is already a stressful situation, but, when something unexpected happens... you couldn't ask for a better point person.
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September 2023 by MOIZ BADARPURA
I buy 2023 ram 1500 limited longhorn the give good price. Sam jones sales person give me good deals. He manager also give good discount.
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September 2023 by Ricardo Patino
I recently went to Ron Carter with my wife we were quickly greeted by Ms.Brissa who from introducing her self to giving us a walk through the lot we knew we be going home with our new vehicle. Price was exactly what was online and sticker price of the vehicle no pressure on adding any unnecessary expenses. From arriving to getting the keys took no time fastest purchasing process I have gone through ever. If your looking to shop here I definitely recommend asking for Brissa!!
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September 2023 by Garrett Dyer
The people at Ron Carter in Alvin are hard-working and caring people from upper management all the way down to the service technicians and advisors. They listen to you, and they are genuinely invested in you as a person more than just as a customer. That level of kindness and attention is difficult to find these days - Ron Carter in Alvin has it! Trust them with your auto needs; they will not let you down.
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September 2023 by Miguel Cisneros
Excellent service! I had a great experience with Mrs. Valeriia where she gave my family and I the absolute best customer service we wanted. While there, we got to meet most of the staff and it felt at home. They are also military friendly!
