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March 2024 by Paula Rosier
I had a package that had an incorrect address to be returned. I called and spoke to Jason at the post office. He went out of his way to make sure I got my package delivered. Thank you Jason, you were awesome! ?
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March 2024 by Carolina Gomez
Worker named Sonja was rude, not friendly/ welcoming, with bad attitude...shouldn't be working at the front with people, should be working at the back because of her lack of customer service ...
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March 2024 by Tom Johnson
Good, friendly service but they need to be open later on saturdays.
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March 2024 by Alicia Franco
My husband is a little deaf and let them know before anything else, If she can just speakup. Yet the lady was rude and continued to tell him "you need help" repeatedly, as if he wasn't aware of his difficulty.
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March 2024 by Taylor Johnson
Best experience and customer service! Thank you Sonja for being so kind and thoughtful. We appreciate you ❤️❤️
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January 2024 by Valerie Brandt
I got there by bike shortly before closing. They let me call my husband to run over to pay when I discovered I'd accidently left my wallet at home. Bthey were very nice, and went above duty to take care of me.
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January 2024 by Michael J Herbst
Had mail put on hold amd identified to resume and they forgot - kept mail 3 days past - went and retrieved our mail. And only one clerk taking care of counter with 7 folks in line.
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January 2024 by Tyran Williams
I’m so pissed off I been went and paid for a mailbox keys it’s been 2 weeks still no key then I asked for my mail to be held they still put it in mail box and I had a package with food delivered and they said the person will bring it tomorrow like that’s so nasty I’m very mad and upset I’m calling the upper management
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January 2024 by Moon Dust
I was a little leery going here since it had only 2.3 star review, but when I looked up the Friendswood one it had 2.1 star and I know that one is OK. So I came here since it's closer to where I was at the time and Steven was lovely. He was very gentle and helpful in advising certified mail for a letter I wanted to track and got that all set up for me. I can't speak to the post office as a whole since I've only used it for one service so far, but Steven gets 5* for customer service.
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January 2024 by Tamatha Dianne
Very kind staff
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October 2023 by Kenny Bradley
Don't know about this place directly but they handled packages sent to me by family. Having not put the address down completely they were at first intended to be sent back after nearly a week of waiting for them. Talked with the help desk and was told they would be sent back to sender. A few hours after talking to the customer support with no good answer the folks handling my packages got them to my door. Don't know how they figured the right place as the address writen was incomplete. Total valid to have not completed the delivery but somehow someone figured out it was meant for me. (Missing part of address was like the apartment number but for a few lots of land.) Tldr. They got me my package even when the address was incomplete. Very appreciated.
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September 2023 by Brittney S
Literally the worst post office I have ever been to!! I basically was called a liar by the supervisor Stephanie. I told her I received my keys on 8/30/23 and she stated that “they always put it in an envelope” I NEVER received an envelope of any kind. This has been my 4th time coming up here because at first they couldn’t even find my mail keys! They seem like they don’t want to help. Stephanie called me very rudely on Saturday and stated “she thought I was rude”. I am blown away by their attitude and absolute lack of care. I would never talk to anyone like that even if I did think they were rude. Needless to say I will never be back! Read the reviews apparently they have been like this for awhile.
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August 2023 by Dan T.
Just had a most pleasant experience at our Alvin Post Office. Extremely courteous, friendly, competent front desk employees. Thank you ladies.
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August 2023 by Patricia Gonzalez
I was waiting for my husband's 50th birthday gift. Said it was delivered August 2nd, still no show!!! They need new people who know how to deliver packages.
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August 2023 by Laura Graham
Dont come here to mail more than 1 or 2 things or they will rudely complain about having to do their job. Worst post office Ive ever been to and I go to different post offices throughout the area on a regular basis.
