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March 2024 by Susan Cochran
They don't keep records of flu shots ? They're usually rude and not organized ??
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March 2024 by Chester Fitzhenry
Their inability to accomplish most things pharmacy related gets to the point where it’s quite comical. Between not having something ready when they say they would, saying that they aren’t aware of what I was talking about when I made a prior arrangement, or repeatedly saying that they never received a prescription, I sit in amazement. If the scale on this was 0.1 - 5, even a 0.1 would be too high. Seriously, you have to see this to believe it.
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March 2024 by Katito
You made an appointment for COVID but you arrived at the pharmacy and their staff, I'm sorry, we no longer offer and we don't know how long, I'm sorry, change your options on the website IT DOESN'T COST YOU ANYTHING, it takes time to come, thank you
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February 2024 by Skyler Schreurs
Been coming here for the past year and everytime that I have come to pickup a prescription after they call me and tell me that it is ready the prescription is NEVER ready! This place is absolute garbage and will be going somewhere else
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February 2024 by O. Stevens
The pharmacy staff is the most unprofessional I’ve ever encountered at a Walgreens. Zero tact or customer service. For the number of people working I’m appalled.
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February 2024 by Blake
Drove 35 mins to this location to pick up 4 prescriptions called in by my doctor. Get home to find out they only put 3 in the bag. I called and was given several disturbing excuses why 1 prescription was left out, from “it was busy” to “lots of clutter on the desk and it was buried under papers”. The Walgreens employee on the phone said they could have the prescription sent to me “same day” FedEx since they had made the error, so right before the call ended I asked if it was going to be delivered today “same day” and the answer changed to “tomorrow delivery”. I recommend to the employee that they discuss this with their supervisor along with all the excuses they gave to me so it wouldn’t happen to another customer who is in need of medication. The employee immediately hung up on me. I’m seeing now why this location has a horrible Google rating of only 2of5 stars…so now I am forced to make another 1 hour round trip drive to pick up my 4th prescription the pharmacy employee left out. No one should ever be placed in this situation when it comes to medical care.
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January 2024 by Belinda Dailey
Walgreens pharmacy Alvin tx is the absolute worse!!! You get a live person on the phone, give them all the info they ask; DOB, patients name, etc… please hold on, then you’re on an ETERNAL HOLD! Finally someone picks up the call and ask if they can help me….seriously?!?!? Need to find another pharmacy, all I can say.
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January 2024 by william jolly
I was to have my meds delivered, due to Christmas Walgreens scheduled delivery on that day. I got a text on Christmas that said was being delivered and then canceled, I understood and figured I would get it the next day. I called the first time and the woman said she had it in her hand and would send it out. I called back and 2 different times they said it was picked up, called back a 4th time and they said it was there and I asked if I could just come get it, she said that would probably be a better choice. So I sent my wife to get it, she waited 30 minutes in the drive through to be told it was not there. She went inside and waited another 30 minutes and was able to get it…all day deal….and several other times meds weren’t ready when I had submitted the day before and on the app it said pick up next day by certain time….place needs to get rid of everyone and get people that actually care about the job they are hired to do…
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December 2023 by Vonshanique Addison
The entire pharmacy staff is very incompetent. Everyone that I have had an encounter with lacks common sense. I’ve been trying to get my medication filled for almost 2 weeks some smart person there cancelled it. I transferred it to Walmart pharmacy. Have your prescriptions filled here if you would like to die.
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November 2023 by Jonathan Williams
Drive thru pharmacy is a joke! Been waiting for over 45 minutes and still in line! Came yesterday and left after 30 minutes. I'll be going elsewhere from now on.
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November 2023 by Steven Keene
Horrible service. They will literally sit there and stare at you through the window for 20 minutes, and then give you 1/6 of your prescription. Allow for 30 to 40 minutes in line.
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November 2023 by Jeffrey Morales
They never have any of your prescriptions most of the time they make you come back another day and if you don’t pick it up that other day, they will have you come back another day and then another day. Worst service ever you have to wait 15 to 20 minutes per car because they’re so slow. This place is really a nightmare. Please get your prescriptions somewhere else.
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June 2023 by Kenzie Vasquez
I’m pregnant, with a uti and My doctor told me I needed this medicine as soon as possible. I sent my prescription to this Walgreens and I went in the next day and tried to pick up my medicine. They told me I needed to wait 15 minutes and they’d fill it up then I came back to only find out they ran out of my medication and they’d fill it as soon as they got more…. Didn’t even offer to send to another location and didn’t even try to help me out in anyway. The pharmacy is a joke.
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June 2023 by justin brock
My elderly roommate ran out of her diabetic inslyn syringes. I had to go here to get them. The staff was great and knowledgeable and very understanding.
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April 2023 by Kathy Bilyeu
Poor business practices! It should be illegal to lie to customers! The Alvin Walgreens pharmacy refused to transfer my cancer medication prescription to another pharmacy. They said that my doctor cancelled the prescription refills. I confirmed today through my doctor that the medication was not discontinued and that the pharmacy staff lied. You lost a customer for good!