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February 2024 by Katito
You made an appointment for COVID but you arrived at the pharmacy and their staff, I'm sorry, we no longer offer and we don't know how long, I'm sorry, change your options on the website IT DOESN'T COST YOU ANYTHING, it takes time to come, thank you
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February 2024 by Stephen K.
It's very difficult to call in a prescription for a patient at this location. This option is not on the original phone tree. You have to trick the phone tree into letting you leave prescribing information. You really have to be persistent. If for some reason you try to speak to someone, they put you on hold and try to shuffle you off to someone else, over and over again. Nobody gets it.
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February 2024 by Skyler Schreurs
Been coming here for the past year and everytime that I have come to pickup a prescription after they call me and tell me that it is ready the prescription is NEVER ready! This place is absolute garbage and will be going somewhere else
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February 2024 by O. Stevens
The pharmacy staff is the most unprofessional I’ve ever encountered at a Walgreens. Zero tact or customer service. For the number of people working I’m appalled.
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January 2024 by Blake
Drove 35 mins to this location to pick up 4 prescriptions called in by my doctor. Get home to find out they only put 3 in the bag. I called and was given several disturbing excuses why 1 prescription was left out, from “it was busy” to “lots of clutter on the desk and it was buried under papers”. The Walgreens employee on the phone said they could have the prescription sent to me “same day” FedEx since they had made the error, so right before the call ended I asked if it was going to be delivered today “same day” and the answer changed to “tomorrow delivery”. I recommend to the employee that they discuss this with their supervisor along with all the excuses they gave to me so it wouldn’t happen to another customer who is in need of medication. The employee immediately hung up on me. I’m seeing now why this location has a horrible Google rating of only 2of5 stars…so now I am forced to make another 1 hour round trip drive to pick up my 4th prescription the pharmacy employee left out. No one should ever be placed in this situation when it comes to medical care.
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December 2023 by Belinda Dailey
Walgreens pharmacy Alvin tx is the absolute worse!!! You get a live person on the phone, give them all the info they ask; DOB, patients name, etc… please hold on, then you’re on an ETERNAL HOLD! Finally someone picks up the call and ask if they can help me….seriously?!?!? Need to find another pharmacy, all I can say.
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December 2023 by william jolly
I was to have my meds delivered, due to Christmas Walgreens scheduled delivery on that day. I got a text on Christmas that said was being delivered and then canceled, I understood and figured I would get it the next day. I called the first time and the woman said she had it in her hand and would send it out. I called back and 2 different times they said it was picked up, called back a 4th time and they said it was there and I asked if I could just come get it, she said that would probably be a better choice. So I sent my wife to get it, she waited 30 minutes in the drive through to be told it was not there. She went inside and waited another 30 minutes and was able to get it…all day deal….and several other times meds weren’t ready when I had submitted the day before and on the app it said pick up next day by certain time….place needs to get rid of everyone and get people that actually care about the job they are hired to do…
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December 2023 by Shane P.
Don't think they could hire a more incompetent group of people at the pharmacy. Somehow despite going there monthly they always manage to "not have insurance on file" and then even after being given an insurance card they still can't make it work which leads to having to pay out of pocket more often than not because they're too incompetent to do their jobs.
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December 2023 by Vonshanique Addison
The entire pharmacy staff is very incompetent. Everyone that I have had an encounter with lacks common sense. I’ve been trying to get my medication filled for almost 2 weeks some smart person there cancelled it. I transferred it to Walmart pharmacy. Have your prescriptions filled here if you would like to die.
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November 2023 by Steven Keene
Horrible service. They will literally sit there and stare at you through the window for 20 minutes, and then give you 1/6 of your prescription. Allow for 30 to 40 minutes in line.
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November 2023 by Jonathan Williams
Drive thru pharmacy is a joke! Been waiting for over 45 minutes and still in line! Came yesterday and left after 30 minutes. I'll be going elsewhere from now on.
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September 2023 by Jeffrey Morales
They never have any of your prescriptions most of the time they make you come back another day and if you don’t pick it up that other day, they will have you come back another day and then another day. Worst service ever you have to wait 15 to 20 minutes per car because they’re so slow. This place is really a nightmare. Please get your prescriptions somewhere else especially if you’re dealing with Luke and the manager Christina they are terrible.
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September 2023 by John B.
I think they have new hours. 09/24/2023. Check their website, not here. They have always been good to me. Never any problems. I have a choice to go anywhere, and its Walgreens.
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September 2023 by Poised Phoenix34
Don't bother calling the pharmacy. They leave you on hold for 20 minutes, answering the call intermittently just to put you back on hold without saying anything (you just hear them pick up and then the clicking to put you back on hold), and then end up hanging up on you anyway. Apparently, they don't like being bothered by paying customers.
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September 2023 by Emma F.
Medicine is never ready when promised, they've been telling me over the phone for 3 days "it will be ready tomorrow," and then when you finally go up there they tell you 20 minutes and it'll be ready, and you go back 3 hours later and still have to wait 30 mins for it to be filled. I get the being busy part, but some people can't go without their medication and having to jump through that many hoops is ridiculous. Horrible horrible HORRIBLE!