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January 2024 by Certified_Ke
Chelsie gave great customer service. She reassured me with any concerns I had.
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January 2024 by Eric Rooks
Have no body available on weekends nor does there service elevator word to the wise don't get upstairs storage unit
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December 2023 by Seth Billstrom (Sethers)
Had to move units because the first one had water soaked sheetrock walls and floor.
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November 2023 by Janette Corona
The facility itself is run very well. However, I've been renting over a year, and I've never once been able to pay my bill on the website. It has an internal error that for unknown reasons to customer service if or when it will be fixed. The automated system is vague and doesn't inform you that if your pymt is processed, it simply hangs up. The only other option is paying an agent $8 to take the pymt. It seems like it should be their problem, right? Nope. They'll stick you with that fee, regardless of logic or fairness.
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October 2023 by Lucy Rodriguez
Shanice was excellent. Very understanding and helpful.
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August 2023 by Amanda Mendez
Shanice was very polite and had great customer service!
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August 2023 by Buster Mitchell
Thank you Andrew very good service
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August 2023 by Cindy Pavillard
Andrew helped us so much while looking for a unit. He was patient, kind, knowledgeable, and helpful. Thank you, Andrew!
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June 2023 by Darrell Burch
Petrona was very helpful in assisting me.
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May 2023 by Cassandra H.
The gate access code wouldn't work ....keep getting message said see Manager!! And there was noone to assist.
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April 2023 by Charlie Timberlake
The manager, Jesus, of the property was incredibly helpful! Venessa was great as well.
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April 2023 by Summer Evans
Shoyan was extremely polite and respectful on our call and helped set up arrangements so that i could save my property from going to auction.
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March 2023 by Ashli Harris
Patronage was a wonderful help in getting my lease emailed back to you guys. She was friendly and very helpful with all my needs.
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December 2022 by helen haley
Great friendly service, thank you Akein for being so helpful and polite.
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November 2022 by Kay Brown
I just had a phone call with SpareBox and spoke with Akein. My issue regarded monthly payments (my credit card had been cancelled due to fraud, so SpareBox was charging the old card and not getting paid). He helped me sort everything out, and things are back in good order. Thank you Akein!
