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November 2023 by Edward Taylor
Awesome experience renting storage here. Vanessa helped me on the phone with everything and did a great job
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November 2023 by Dana Ennis
She went above and beyond for me and I really appreciate everything she did for me!5 stars!!!
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November 2023 by Paul Sewell
Setting a rental over the phone is a little awkward but Chelsea handled things well and was very helpful
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October 2023 by Drew Dougan
SpareBox Storage is not competitive with the other storage facilities located in my city. I discovered that my rent was substantially higher than their competitors in my area. When I began renting from this location, it was a locally owned and operated storage facility named All Storage. SpareBox Storage purchased the facility some time ago, and immediately raised the rental rates, and replaced the on-site staff with an automated kiosk. I must clarify that the location I rented from is located near my residence, or I would have left long ago. This month they sent me notice that they were raising my rent to equal 37% of my mortgage, at which point I made the decision that it was no longer economically viable to continue renting from them. I implore you to consider talking to your locally owned and operated storage facilities in your area before renting from extremely cold and lifeless corporate landlords. Last but not least, there are at least two homeless people occupying storage units that I know of at the time of this post. No one seems to care about it, or at least nothing has been done to mitigate it. It makes my wife feel very unsafe to go to our storage unit alone, which is a total bummer.P.S. The reply to this review is not from the owner of SpareBox Storage, although they are denoted as such. SpareBox Storage is a soulless corporate entity. There are only executives and board members.Do not believe their pleas for resolution. These pleas are lies to try and evoke sympathy from you, the reader. Corporate Robots cannot feel emotion. They do not have families and friendships. They only know Profit, and Economic Growth. They simply cannot understand what their violent economic policies incur on The Working Class people. Believe me, you would be better off not dealing with them.
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October 2023 by Sherri Wingard
Staff so rude had my kids walked out side to get fresh air the garage door closed but it was ok cause my son remembered the code went up and the code did not work staff member came in her car and asked us what we were doing my mom told her we forgot our code she asked us our storage unit number gave her the right number of unit said no so me and my sons were in 32 degree weather till someone came up and opened it for us dont rent a storage unit here EVER!
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October 2023 by Marjorie Gunnels
Chelsie was amazing! She explained everything and was truly quick, efficient and kind!! I appreciate her tremendously!
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August 2023 by Laura Hamilton
Chelsie was a fabulous customer service agent. She was polite, showed concern for my question, was patient when I was frustrated and deserves kudos for her kindness. Thanks!!
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August 2023 by Billy Henly
The security at this location is terrible. The lock on my unit was cut and replaced by some other lock, Several items out of my unit were stolen. The insurance company that Sparebox requires you to have denied my claim due to no physical evidence...(different lock than what you put on the unit and stolen items evidently aren't enough). So if you have a unit at this location, be sure to check it everyday because cutting someones lock and taking items doesn't constitute burglary even with a police report.
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July 2023 by Pam Lewis
Sonya was very nice and polite and helped us settle our acct. She deserves a raise thank you.
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July 2023 by Diana Lamar
Petrona has great customer service skills. Thank you Diana Lamar
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July 2023 by Lou Ann Baumhardt
Sonia was very pleasant and helpful. I really appreciate good customer service. I was happy to do business with Sonia today. She represented herself and Sparebox Storage very well today! Thank you, Lou Ann Baumhardt 5/22/2023
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July 2023 by Ashley Connelly
They helped me with getting my rental going with no issues. Quick, painless, and considerate. Thank you ADDA
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June 2023 by Akamai Plumbing
Shaneil was a great technician and was super helpful. She was so helpful and a great mood booster. Very good experience
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June 2023 by Matthew Taylor
Susan was so helpful and the place was really really clean. She helped me find my unit and helped me with code because I did not read the sign. Thank you!!
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June 2023 by Oscar C.
Came across an issue with my storage unit, Susanne was on site and helped out immediately. She was very professional and helpful when recommending what locks to get. She was very informative and was very happy to help.
