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November 2023 by Shawn Moore
I love my Hyundai Palisade. I was disappointed on the $7,000 markup over MSRP. The negotiations were not the best. They really didn't want to budge hardly at all off the price. Even with a massive down payment the concern was more about what they could retain for themselves. If I was in need of a vehicle so quickly because of my personal vehicle being totaled I would have walked out and shopped elsewhere. Shoppers: Be aware of avg. sale prices and markups over MSRP.In retrospect, time permitting I should have fought harder.
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November 2023 by Marco O.
This place is terrible. They don't know anything. And just fly you through the multi-point inspection. I dropped my car off to test their knowledge. They failed. I deliberately put a bad tire on to see if they would check EVERYTHING. And they said my tires are good. This place is completely terrible. Do not take your car here. Go to Lubbock or okc.
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October 2023 by Janeane Guillory
I just stopped in to look at the Hyundai Santa Cruz. A salesman approached me and it turned out I knew him from another Dealership many years ago. Ken Cater is absolutely awesome!! We talked about the Santa Cruz; he showed me one I liked with everything I wanted; we took it for a test drive; and I fell in love with it. Needless to say, a deal was made and I drove my new 2024 Hyundai Santa Cruz!!! Everyone was respectful and considerate. I would definitely recommend Tri-State Ford/Amarillo Hyundai to my friends. Thank you
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October 2023 by Addie P.
Sale was easy and pleasant, however, be very aware that the app where you schedule services IS NOT connected to the dealership. You will waste your time thinking you have an appointment. Also, if your car needs service, the soonest appointment is more than a month away and they have horrible customer service, even hanging up on you without taking your information when you agree to that date. Taking your money is easy, after that is when the headaches start.
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October 2023 by Kevin M.
My Genesis hit something on IH 27 and damaged the skid plate, fortunately there was no other damage. Aubrey the service provider was very kind and insured me they would take a look at it immediately, which they did. As I said the only thing damaged was the skid plate, so I had them take it off. They got me back on my trip home to Colorado with minimal delay. Amarillo Hyundai is five stars in my book and I appreciate their kindness.
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September 2023 by Wendy Fortune
Friendly staff. Highly recommend. When I had my car accident with the first car I bought from them, all staff show concern and compassion. They were there to help me with a new and better car with no hassle. They are the absolute best and will always have my business!
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September 2023 by Crystal Kendall
I had no idea what I wanted, when i sau indecisive i mean it, i said i want a sports car them i go look at hjge SUVs, then i lpok at them amd changey.mind to a smaller utility vechile, then i see a car built for racing and then i test drive a smaller hatchback mazda. I voiced that many times, I had NO clue what I wanted and Cody was very patient showing me any car that caught my eye. The first visit was 2 hours of looking and talking. We went home and went to many other places the following day, which the sales people do NOT compare to how well Cody handled my indecisiveness. I sent a text to let him know we were back at the lot he came straight over and helped me narrow my selection. He was knowledgeable and when he wasn't sure he told us instead of making things up.He is very friendly, helpful, and patient. Highly recommend this dealership and Cody as your sales associate! He made the experience as easy as possible!
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September 2023 by Clarissa Gonzales
Had the best experience here..everyone was so friendly and helpful..a special thank you to Keith for being the best sales man..after being to a couple car lots, I can say he was the best!So very happy with my purchase and experience here.
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September 2023 by Brianna Uribe
Just bought a 2023 Hyundai Sonota. Good prices, good people. Israel Uribe made this one of the easiest experiences, very honest and knowledgeable. I would recommend Tri-state for sure!
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September 2023 by Dana Scott
I had the absolute BEST experience at Amarillo Hyundai. Gary Salter made the process so easy and stress free. The entire team at Amarillo Hyundai are friendly, professional and welcoming. Brian even made signing the contracts fun. If you are in the market for a new vehicle, go see Gary and the guys at Amarillo Hyundai!!
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August 2023 by Vicki M.
This company is a joke! I called today to bring my car in for a computer recall (second notice in the mail) and was told that they could not get me in until September 27th!!!! What a joke! These folks don't want customers very badly do they? I also needed an inspection BUT forget using this place! they aren't into working on cars for a living! And to think that I was going to buy my son's next car thru Hyundai....definitely will think twice before I waste my money at this dealership!
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August 2023 by carla carney
I was greeted at the door by Landon and he was a perfect gentleman. I told him I wanted to see a new car. We visited for a while and I drove the 2023 Tucson, looked at all the amenities it had and decided it was the one for me! We came to a mutual agreement and now I own a new Tucson.
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July 2023 by M M.
I had to get a new engine and turbo installed on my Hyundai. The team there and Marcie kept me informed and returned my vehicle looking great. I will be a returning customer.!!!!
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July 2023 by Belinda Trahan Teague
I recently lost my vehicle to a hail storm. I went to Amarillo Hyundai to purchase a 2023 Palisade. Today I picked up my 2023 Palisade Calligraphy. We had friendly service from beginning to end. The whole thing went smoothly. They were very informative and made sure we were taken care of. Thanks a million Landon, CJ, Wacy and Brian. I LOVE MY NEW RIDE!!!!!!
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July 2023 by giselle vega
very satisfied with the service here!! super friendly environment!! special thank you to rod dominguez for being so patient. & thank you to the hyundai team for the amazing experience. i love my new car <3
