-
June 2024 by Donna Duncan
I brought my German Shepard in for an itchy ear . I told them She had mated and I believe she was indeed pregnant . They insisted on giving her a rabies shot . Even tho she was only 6 months behind on her shots . She is an inside dog . I didn't realize that the rabies vaccine could affect her puppies she had 4 stillborn pups yesterday . And the ear problem that I brought her in for was not cured . Had to take her to someone else. I'll never use them again .
-
June 2024 by Anjelica Keating
Absolutely disappointed in this vets practices! My pup has been actively on flea/tick and heartworm prevention his entire life! Hes almost 4! I recently changed his meds (not because of this offices recommendations) he was fixed here at this clinic and they did a long panel of blood work to test him for everything 3/18/24! This I was fine with. My disappointment in this office is that his blood work was done within 90 days of my request to put him back on his normal meds without missing and 1. They sent me away because it was outside of the receptionists scope of duties and said they would call me when it was ready. That was 6 days ago! Then in order to get heartworm prevention he would need a new set of labs because the labs they ran on 3/18 were insignificant at this time so the only way I can protect my dog is contact my out of state vet and provide them with the labs that this vet ran! They were good enough to get his meds to keep him protected! I don’t care if the receptionist wants to state “she’s just the receptionist” at the end of the day she had to go ask someone and they weren’t willing to accept their own labs! Scam! I would not recommend! You shouldn’t have to spend more money for nothing to keep your animals protected
-
June 2024 by Danielle Cundiff
A great caring staff at Amarillo Vetrinary Clinic. They took my kitty in as a new patient as a walk-in. We'll be back. Thank you to the caring staff at Amarillo Vetrinary Clinic!
-
May 2024 by Cindy Morales
The staff cared for my animals and professional manner is so appreciative. We have been going to this Vet for years . We are grateful for all they have done for our animals . Thank you
-
May 2024 by Dez Arc
Very rude ladies that work at the front desk. I use to love taking my pets to this office. Definitely will not be back.
-
March 2024 by joyce Woodard
Dr. Donna Love is the best and I trust her expertise in taking care of all of my pets. Vet techs are awesome as well.
-
March 2024 by Arvie
My client friend went here today to get her newly acquired baby checked because the 4 month old pomeranian was sneezing and had a runny nose, that she probably got due to the long flight, change in humidity and weather, she is a 4 month old pomeranian that came from korea with complete vaccination, rabies and was cleared and passed through quarantine with flying colors and has a veterinarian certificate before flying. She showed them the records and rabisin record (which they didnt check carefully), I was on the phone with her to listen to everything the veterinarians are going to say, a man named gentry was so rude to her that i got sick to my stomach just listening, he keeps on cutting her off and telling her are you a vet, are you a vet? And He keeps on insisting that the dog needs a rabies
shot even though we told them she had it, he told my friend that she cannot leave without her dog getting the rabies shot! The nerve and the entitlement of this guy had to tell her what to do with her own dog is insane, he doesnt even care about the dog, the dog came from a long flight and is not 100% , giving her shots especially a shot that she already just had would definitely weaken her, and compromise her immune system and the amount of disrespect this guy did to my friend is unacceptable. They didnt even consider the puppy just came from a long flight, and went there for a routine checkup to be better, they did not take all this into account they dont care about the dog. My friend would love to update any shots needed for the dog but not today she made it clear before coming in for her dog just landed from korea and she needs rest and be 100% first and cure the runny nose and sneezing, The main vet now went to her and talked to her about the puppy, she talked to her as if she is a kid that doesnt know anything about owning a dog, these people working here are so awful. The people in this clinic shouldnt even be in the animal business for they dont even care about the animals and most esp dont know anything about respect and boundaries. I hope this review reaches the owner, that gentry guy is so bad for your business, one of the rudest person i have ever heard, he made this clinic one of the worst clinic to go to. Take. Your pets elsewhere. If i can give this a negative star i would've.
-
February 2024 by Shivis R.E.
Super friendly and amazing doctors and personal
-
January 2024 by Kyle Contreraz
Very good clinic. So thankful for the whole staff here. Very knowledgeable and helpful. Took very good care of our dogs. Definitely recommend.
-
January 2024 by Jim
Always helpful and professional. My dogs love the vet.
-
December 2023 by Kail Bradford
We brought our dogs here 2 months ago, one dog because she was sick and the other just to get a vaccine updated. At the conclusion of the visit, my fiance went back around the front (we were instructed to go in and out the back due to our dog coughing) and went inside to pay the bill. He told the girl he was paying the full bill for both of our dogs and gave both names. She gave him the total and he paid the bill and we went on our way. Now this week, we get a bill in the mail from the clinic saying there's a $35 balance on our account for that visiting in Oct. It's not itemized. Only says an invoice number. My fiance called the billing department the next day to inquire about the charge and was met with a very rude lady who informed him we were only charged for 1 dogs services and we can either pay it in 3 months or it'll go to collections. We went back and forth with these people for a few hours with multiple phone calls and being treated very rudely for questioning why they're asking for more money from us 2 months after the visit. In the future, mistakes made on the business end should probably be directly discussed with customers vis phone call or email, rather than sending random, unexplained bills 2 months later in the middle of the holiday season when things are already stressful. My dogs, however will not be back. I was not impressed with the service or vet prior to this, but I won't be waiting around for bills months after visits because I was charged incorrectly.
-
November 2023 by Ashley Selchow
The people were competent and pleasant. There was a lot of waiting. The veterinarians assistant was very kind and impressed me. The veterinarian was very good and thorough. The visit went well.
-
October 2023 by Callie H F
Our 3 month old pug has done very well with their care. They have excellent staff members & are caring.
-
October 2023 by Rafael Torres
In that clinic, when I went, I was there at the time of the appointment and people who came after me attended to him and they did the same as me filling out the papers and etc. These people do not attend to you at the time that is supposed to be your appointment but the most I think there is a certain racism, I am Latino, my appointment was for 10 in the morning and it was almost 12 and they had not attended to me, more and more people passed by after me and they did not say anything to me so I decided to leave but these people are not going to attend to you If you are Latin and they are going to make you wait a long time, at least I won't come back again.
-
October 2023 by Zack P
Good clinic. Quick with responses to emergency and walk in.
