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July 2024 by Cassandra Rosales
Marlene Quezada was amazing !! best rep in the whole store ? took care of me quickly and efficiently. first one to treat me as soon as i walked in. was thorough and patient through all my questions. definitely recommend her.
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July 2024 by James Wattenburger
I had a good experience with the advice from the store manager Perry and the sales associate Marlene. I was able to trade my phone for a new and improved phone.
I have a good feeling with the phone I chose.
Great help and personable.
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June 2024 by Cooper Thayer
My Girlfriend and I had a great experience at AT&T ! We’ve been life long Verizon customers and went in to purchase a new iPhone and move my line over to her line, we left with her account being deleted, my original account being messed up, and no phone and the only answer Verizon gave us was wait 30 days and we can move the accounts back to normal. We packed up, went to AT&T and they solved all of our problems in about 30 minutes AND we got a better deal. AT&T reps are allowed to be a part of customer service action (unlike Verizon) and that was a dealbreaker. Keagan was a phenomenal sales rep with a great attitude and all the answers to our questions with a positive energy. Our experience was exactly what we needed after a depressing 5 hour fiasco at Verizon.
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June 2024 by Estevan Maldonado
Marlene was the best associate to help me.
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June 2024 by Michael Cox
Very friendly and helpful employees.
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June 2024 by Susan Ashley
Marlene was wonderful! She knows just what I needed and how to get things done in a timely manner. I will always ask for her while visiting that store !!!
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June 2024 by Michael Morency
I was helped today by Michael and I was pleased with my service.
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June 2024 by Daniel Velo
Marlene was awesome!
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June 2024 by Cole888 *
Justin helped a lot 10/10 service
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May 2024 by Jule Penate
Friendly staff name Marlene help
My step dad with a new line and he is only Spanish speaking. She talked throughly the process and fees 10:10 recommend Marlene .
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May 2024 by Jesus Saves
I paid off my iPhone 13 and switch services to consumer cellular. When I switched, they did not unlock my phone. (Not sure why you would lock a persons phone anyway) If that is “policy” then change it. The lady manager acted like she could do nothing about it. She didn’t want help. The only reason I was able to get it unlocked was because of a nice gentleman that took the time to help me out while the manager acted like it was my fault that I didn’t have get it unlocked before switching providers. Again, why are you locking my phone anyway. ITS MY PHONE! Beware when it comes to AT&T. They have added lines without my permission. They have sent a brand new iPhone to my house without my permission. They have been the most untrustworthy company I have ever dealt with.
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May 2024 by Cason Drake
Marlene was amazing and helped us with every question we had along the way!
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May 2024 by Leslie Northern
Keegan and his manager were awesome and problem solved till the mission was accomplished! Best support ever!!!! Thank you for being what customer service is all about!
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May 2024 by Genea
This is by far the BEST AT&T store in Amarillo!! I've been to all but one of them because when I found this one I felt no need to keep looking. Kegan and Perry are the absolute BEST! Super helpful, incredibly kind, lots of fun, courteous, and professional. You won't go wrong here!!!!
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April 2024 by Jaime Gomez
So amazing awesome and answered all my questions nicely and professional.made me feel welcomed. Thanks
