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December 2023 by Linda Eva Rios
Asked for a frozen lemonade. This is what he gave me. Let’s just say nothing like what I’ve gotten
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June 2023 by William M.
Extremely rude employees. Absolutely awful service. Paid for large drink, gave us a small and half our food. We asked for our entire order and the girl behind the counter rolled her eyes. Avoid.
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June 2023 by Shayla Harris
Bishop is the greatest he always makes me laugh. Never gives me nothing less than fresh products and friendly service
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May 2023 by Google user
I stop and wait in the line every time I go to the mall. 9 times out of 10 they \\\"can't make\\\" or \\\"we are out of\\\" my pretzel. Sour cream and onion, it is nothing fancy. And I don't care if it is a salted pretzel or regular. I would take either. So it makes me wonder what they are out of? The seasoning powder? Ambition? Love the pretzels I wish I could get one sometime.
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May 2023 by C M
Very bad service I went to buy cinnamon nuggets they gave me regular pretzel nuggets. I ordered it to go found out when I opened the bag. Took it bag told the gentleman that it was not cinnamon he rolled his eyes and threw it away. So rude with these kids not wanting to work easy jobs.
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May 2023 by Hailee Brooks
I stop and wait in the line every time I go to the mall. 9 times out of 10 they "can't make" or "we are out of" my pretzel. Sour cream and onion, it is nothing fancy. And I don't care if it is a salted pretzel or regular. I would take either. So it makes me wonder what they are out of? The seasoning powder? Ambition? Love the pretzels I wish I could get one sometime.
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May 2023 by Gustavo Camarillo
I bought two pretzels and joselyn told me 10 min wait and I took 20 min to be ready! She had a really bad attitude! I bought 2 pretzels and the girl Joselyn told me 10 minutes and it took more than 20 minutes to be ready, she has a very bad attitude!
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September 2022 by Hieu Tran
Slow services
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August 2022 by Howard Herm
Got to have my pretzel!
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July 2022 by Isaiah Flores
Food is good once you get through long line, slow service. Everyone is just talking in the back. Also, why do I get asked to tip? What is being done to warrant a tip?
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April 2021 by Amanda and Jason
Best pretzels I've had in a long time! Fast service and clean setting, friendly greeting from staff and the manager with the blue hair was very effective. I will be back!
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April 2021 by Autumn Vaughan
Employees are very nice, professional and positive!! The pretzels are amazing, we stop here everytime we are at the mall!!
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February 2021 by Jennifer Zepeda
Horrible experience Emily need to remember to give the customer all what they order and need a nicer manager that won’t argue with the customer about missing items from my order !!!
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October 2019 by Teresa Winn
jalapeno pretzel with cheese sauce dip is the absoluteBEST
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September 2019 by Amanda Eldridge
I am a long time mall employee and frequent this location and appreciate the discount they offer to mall employees. However, my experience with the general manager; Olivia, changed my mind and I will never again be a patron of this location. I asked what the mall employee special for the day was and was quickly asked for ID, something that has never happened before. I explained that my store does not have name tags and she promptly told me that she does not believe I am a mall employee and refused to serve me. I asked if I could speak to a manager, and on her response that she is GM, I requested a corporate phone number. She refused to provide it to me. I did lookup the corporate number myself and make a complaint, but I am still in utter shock at the unprofessional behavior of their local management.
