About Ben E Keith Foods West Texas Distribution Center
Ben E Keith Foods West Texas Distribution Center offers a mixed experience for drivers. Many reviews highlight the friendly staff, including those at the guard shack and unloading service. The facility provides pre and post delivery parking, which is appreciated. Check-in is efficient, with some drivers reporting quick unloading times and online lumper fees. However, there are concerns about slow unloading processes, especially for multiple stops, with some drivers experiencing delays of up to three hours for a single pallet. Observations suggest that damage claims may arise during the receiving process, leading to frustration for some. Overall, the center has nice people but can be slow at times.
They claimed shipping damaged during shipping.I watched loading. I also observed the receiving. And receiving and alot a playing / goofing off going on.I'm 99% sure the damages took place during receiving.
February 2024
Security guards very nice in and fairly fast no issues great job thanks
October 2023
Very nice experience, appt @5am checked in @4:45am sent directly to dock. Off load by 5:35am took a little time to get paperwork back, out by 6:10am. Lumper fees are done all online.