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July 2023 by David Ferrick
Title: An Unexpected Lifesaver on a Cross-Country Journey!I am more than delighted to pen down my extraordinary experience at the Bill Williams Tire Center in Amarillo, Texas. In the midst of a cross-country trek from sunny Florida to the golden coast of California, our journey hit a major road bump - a catastrophic tire failure. Having purchased our tires from Walmart with a warranty, we naturally thought it'd be our safety net, but alas, we were turned away due to a lack of stock, left stranded despite our urgent predicament.But as fate would have it, we stumbled upon Bill Williams Tire Center, a beacon of hope in our troubled times. From the moment we entered, we were immediately welcomed and taken care of by Billy German, the hero of our tale.Billy wasn't just another staff member at a tire center. He embodied the spirit of true service, going above and beyond his call of duty to help out some strangers on a tight schedule. His understanding of our desperate situation, his swift actions to find the exact tire we needed, and the care he put into arranging its pickup and installation were nothing short of miraculous. All this was accomplished in less than 90 minutes, a testament to Billy's commitment and the efficiency of the team at Bill Williams Tire Center.Even amidst the high-pressure situation, Billy maintained a pleasant demeanor throughout, providing a reassuring presence in an otherwise stressful situation. His professionalism, coupled with his empathetic nature, made our experience at Bill Williams Tire Center something truly memorable.When embarking on a long journey, there are things you expect - picturesque landscapes, quiet moments of reflection, the open road stretching ahead. What you don't anticipate is the need for a tire replacement in the middle of your journey. However, when such unexpected challenges arose, we found assistance in the most unexpected place and from the most wonderful person. Billy German, we salute you for your stellar service and for restoring our faith in humanity.In conclusion, the Bill Williams Tire Center, with its remarkable service, efficient staff, and heartening hospitality, shines as a veritable gem in Amarillo, Texas. It's not just a tire center, but a haven for weary travelers in need. Kudos to Billy German and the team - you turned what could have been a disaster into a delightful detour on our cross-country journey. Your exceptional service will not be forgotten!
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June 2023 by Misti Hiatt
Very fast and good at there jobs and that guy Jolly was so nice and very fast and so sweet. I'll come back
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September 2022 by Twisted Joe
Guys took care of me asap. Got me done quick.
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December 2021 by Vic Bates
Quick response. Very friendly. Cold and windy but were still helpful.
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November 2021 by Rito Vallez
Good tires at a reasonable price
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October 2021 by titaniumfire 395
They answered the phone right away, had the tires we needed got em on lightning fast all the employees were knowledgeable and great to deal with especially there shop dog Brenda and they got us a great deal on the tires too
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April 2021 by Bruce Schwiesow
Good, quick service.
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January 2021 by Rowe Tires
Great group..excellent service and people..
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December 2020 by Neil S
Had 10 of my gooseneck trailer tires in stock at $45 cheaper than competition down the road. Great fast service and all-round stellar transaction. Highly recommend!! Thanks Billy and friend
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September 2020 by Brian Davidson
Great place hard working and caring employees
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August 2020 by Sarah Doyle
Customer service was incredibly hospitable and efficient. We we’re stuck with a defective wheel well on a road trip and it was really messing with our day and kept popping the tire on our trailer, these people fixed it up fast with good attitudes and helpful experienced service. 10/10 Highly recommend. They did exactly what needed to be done and did it quickly. Made everything so much smoother for the trip and really made our day better.
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August 2020 by Sam
I am over the moon with the quality of service I recieved. Armando went above and beyond to meet my needs, getting a full set of tires from another property ready for me when I suffered a blowout. And when my insurance was uncooperative and took ages getting a tow for me, Armando and Chase stayed late to get all my tires swapped, giving me complete peace of mind on the road. It's thanks to their hard work that I could make it home safe and sound, I could not have found a better team.
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August 2020 by Allan Kelsey
This crew are awesome!I had a slow leak on my truck tire while passing through - towing an RV. They got me in fast, fixed it quick & got me on the road again. I recommend them!
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July 2020 by Allan K.
Dropped in without an appointment to get a slow leak fixed on my truck. The fit me in right away and fixed my problem fast and quick. Awesome guys and great service. I recommend them.
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July 2020 by Jenice Cade
Got a replacement tire (for an already blown tire) before leaving Texas from Bill Williams and Billy and his crew were awesome!!!! They fixed the rim and got us fixed up and back on the road. Good thing because we had another blow out 50 miles from home (Tulsa). Wish we had them replace all the tires!!! Great job guys and thank you for all you do!!!!
