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October 2023 by Bill Archinal
We had no intention of even looking at furniture but my wife received a phone call saying to come in to Bob Mills Furniture on Saturday for a free gift. We stopped in and decided to take a look at some dining room chairs since we were there anyway. Angie greeted us and very nice and helpful. There was never any pressure, just being available to answer questions and occasionally offering an opinion. We bought 6 dining room chairs. Thanks Angie!
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October 2023 by Cariño Polinsky
Loved shoppers here, especially because I showed up 30 min before closing and the sales person (Darin) was so helpful and answered all my questions and concerns. The store had excellent furniture I didn’t want the same stuff that all the other stores had. We also like that the materials to make the furniture was real wood so it would last longer than the others. We also didn’t get pushed or swayed to make a decision and I called back to make the purchase a week later. Will definitely recommend to others and will revisit this store before going to any other stores.
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October 2023 by Jay Vines
Our shopping experience could not have gone better! My wife and I took out time with the help of the sales staff to thoroughly explore our options on beds and even went back to a couple just to make sure of what we wanted! There was absolutely no pressure to purchase, although we did.We will definitely return for any of our future furniture needs!There really is no reason to go anywhere else!!
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October 2023 by Fabian Hyman
We were just in browsing through their selection of furniture. Elvis was our customer service representative and was very knowledgeable and helpful in answering our inquiries about various items. He was not overbearing or utilizing high pressure sales tactics. My wife purchased a painting that she just couldn’t do without. Overall great experience.
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October 2023 by Andy Andrews
We looked at a piece of Furniture several weeks ago that was part of a set, tag on the furniture stated pieces could be purchased individually. We went back two days later and were told by a very rude salesperson that it would only be sold in a set. Reported the situation to a manager in the OKC office and never heard back regarding the situation. It is also noted Bob Mills always advertises "Home of Free" . That must not apply in any form to their deliver which is very expensive, over 20% on a $700 piece of furniture.
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September 2023 by Gary G.
I purchased some furniture including a sofa over a year ago, and today is 9/26/2023. I also purchased the extended warranty they really push, usually, I don't purchase the extended warranty. In early May 2023, the manual lever that raises the leg rest broke so I called the warranty company which gave me a claim number. About two months later a couple contracted by Bob Mills came and viewed the problem. They said the part that was broken would be shipped to my address and then someone would come and repair the damage. To shorten this review, after five calls to the warranty company with five lies told to me I called a manager. Finally today, 9/26/2023 the repairs were fixed. I WANT TO GIVE FIVE STARS TO SHAWN WHO REPAIRED THE SOFA.
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September 2023 by Sherry B.
Everyone was so nice and very accommodating. The delivery team was great. The even moved the old furniture out in my garage. Thank you all!
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August 2023 by Gene McKinley
Third time we've purchased from Bob Mills. Easy experience. Great choices and had exactly what we were looking for. Salesman was very knowledgeable and helpful. No reason to go anywhere else.
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August 2023 by Araseli Vaquera
First, I like the fact my husband and I were greeted and ask if he could help us by pointing us in the direction of what we were looking for. Then , giving the freedom to look around. Then, he stayed close ready to answer our questions and show us different options. The final step was closing the purchase which was smooth and easy. Now to wait for delivery date. I am sure that will also go smoothly.
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August 2023 by Nancy Cherry
Our buying experience at Bob Mills was wonderful! We shopped the store on several occasions before we chose our purchase. Our sales man, Shawn was very helpful and not pushy at any time. He was patient and answered all our questions. This was our second purchase at Bob Mills. We will definitely suggest them to friends and family.
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July 2023 by kim stokes
My boyfriend and I bought an amazing bed and mood base from Bob Mills, and let me just say, the managers Robert and Brandon are amazing!! They have done everything in their power to make sure we are satisfied with our purchase. We had a few hiccups with the mood base, but both of these men made the situation right to the best of their ability and I cannot stress how much it was appreciated. I will gladly return to Bob Mills for any of my furniture needs :)
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July 2023 by Terri Lackey
Darin was very friendly and helpful, but not pushy at all. I had planned to look at several stores before choosing my recliner, but Darin made the experience pleasant and easy to make the decision. I look forward to having my beautiful chair!
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July 2023 by JoAnna DeHerrera
We stopped by to see how much a monthly payment would be on a livingroom set. We were in an out within 30 minutes. My furniture will be delivered to me very soon. The gentleman who waited on us was extremely knowledgeable on the materal the furniture was made from and quick on the computer. Thank you Bob Mills
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July 2023 by Jeff Spruell
No pressure sales as advertised. They couldn’t do exactly what we wanted, but they did work with us on the package we were looking at. Overall, it was a great experience and we would definitely do business there again.
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June 2023 by Soany Guevara
The salesman was very helpful and never pressured us into buying. We chose to go back to Bob Mills and use this salesman because he seemed very knowledgeable and a good person.
