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August 2023 by Erica Criado
"New owners" don't even bother. We've taken our pups here for the last 3 years, I took my new puppy that weighs 4 lbs they barely cut his hair, didn't trim his nails, didn't clean his ears for 55 bucks!!! Go up the street on Western won't be coming back!!
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July 2023 by Sid Baksh
We groom our cats normally every three months, we were very happy to find Claws and Paws Grooming here in Amarillo. They were very careful with our cats, did an excellent work and even gave them cute little bandanas. We will be taking them to be groomed again in the next three months. Thank you very much!
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May 2023 by Becky Fuoco
I highly recommend!! I took my princess in with the hopes of a fun Mullet cut and they absolutely delivered! She is so cute and way less hot (this is her summer cut) and they were able to squeeze me in before Memorial Day! My dog is a little spoiled (very spoiled) and they were so great dealing with all her antics! I will definitely return! Their communication before during and after was wonderful!
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May 2023 by Sandra McMullen
We had our Rosie groomed to and they did a fantastic job.
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May 2023 by Julie F
They gave my dog a good cut but I didn’t appreciate that it was 8 hours later before she was ready plus the shop smells like a smokers lounge
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April 2023 by David Harris
Two trips, two bad hair cuts, two poor nail trims, and lost collar both times. We are out two dog collars and tags. They are always friendly, but the owner needs to step up and inspect the product.
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November 2022 by Jimmy Padilla
We used to take our dog here frequently until a couple of months ago. The first incident we dropped our dog off around 9 am and was still there at 5pm. we had a function to go to and needed to pick her up and they told us that they still had not started on her and it was our fault we had to be somewhere. When we finally picked her up, she looked worse than before. Her cut was uneven, and they asked me to take her back to get her clipped right. so, I did. they fixed her up and I decided to give them another chance. A couple months later we took her back and same thing happened, she was there all day. I finally picked her up and the lady that groomed her said my dog was moving too much for her to clip her hair in her ears, and if I would like, I can "go back there and hold her down" I refused to do that since I pay for them to do this not me and I did not have the time after her being there all day they still needed my assistance. Also, they asked me to bring her back the next day so they can fix their issue. It was always around 40 bucks to get her groomed and that time she charged me 50. I refused to take time out of my day to take her back, this should have been taken care of the first round. I mean one time they mess up I understand but this just kept happening. So, I refuse to take my dog back there again. I have found a new groomer that does their job as supposed to and oh also my dog does not come home smelling like a pack of cigarettes.
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September 2022 by Cassandra Herrera
Would definitely not take your baby there! Very dirty it’s a smoking facility and your dogs are washed in dawn, so to all the clients taking those precious fur baby’s who have bad dry skin, the dawn will strip their nature oils they produce and they will claim you need oatmeal or go see a vet, come to (canine country club Luxury pet hotel and spa) and you will receive top of the line care for your fur baby! ?
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February 2022 by Stephanie Wilson
I called Paws And Claws on Tuesday, February 2, 2022 to make an appointment for my dogs for Friday, February 4, 2022. Apparently they aren’t open. I have been calling nonstop since 6 o’clock this morning. Still no answer. It’s one thing to close down because of the ice and snow, but if you want your business to continue running and have customers it might be a bright idea to call and say that you are closed if people have an appointment with you.
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October 2021 by Haley E.
I made an appt to bring my golden retriever in for a full groom. Got there to drop her off and the six employees in there just stared at me and didn't greet me. I stood there for a good 5 minutes listening to them yell at other dogs and watch them continue to eat donuts rather than acknowledge a customer that just walked in. I decided to just walk out and go else where. Horrible customer service!
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September 2021 by Bonnie M.
1st time using Claws & Paws! Nice. Knowledgeable. Cared about my sensitive dogs needs. Rawsko left a VERY happy boy just look at this before and after pic!
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May 2021 by Ricardo Romero
The staff is incredibly kind. They did an amazing job! Will definitely be back!!
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May 2021 by Gina Hochhalter
Fantastic place! My cat loves it!
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May 2021 by Zap Brannigan
Great locally owned business
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May 2021 by Jeremy Smith
This is the worst dog grooming business in town. We took our dog maggy on a Saturday before 11am and didn't get our dog back until 6pm. We asked for a short haircut for spring and they left our dog with long hair as if she had not even been cut. Her hair was all different lengths. As you could tell they did the fastest cut they could as it was after closing time and still had to many dogs left to cut still. If anyone is looking to them for grooming please take your baby somewhere else. Our maggie will never go back there or will never recommend this place.grooming our dog and you can tell they did a very fast cut and our dog's hair was uneven all over.
