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March 2024 by Dominick Garcia
Andrew gave me a 10/10 service ! Would definitely recommend him !
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March 2024 by Miguel Perez
I like this place . However I read on their Web site that any purchase over $700 and within 30 miles won't be charged delivery fee. My perchase was over $3000 and I live 15 miles away and I get charged delivery fees . Last time shopping here . I don't like being played.
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March 2024 by Maria Bremby
WHEN I COME TO AMARILLO Conn's to make a payment they are very polite ,helpful wanting to welcome you to their store and help you . I have an account in lubbock and the employee's are rude hateful awful attitude. So I come to AMARILLO and take care of my business with them instead. I was taken care of promptly respectful and I was not treated badly like lubbock Conn's does! AMARILLO Conn's y'all are Awesome!
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March 2024 by bryon White
Call four times and hung up on all four the store sucks
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March 2024 by Delia mungia
Angelica Ramirez was so helpful! Recommend highly
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March 2024 by Pam Ellis
Shoppers beware we were paying on a big stereo speaker and they canceled our account they couldn't tell us why and now they are not wanting to refund our money which comes to 200 dollars won't ever go back there. Pam
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February 2024 by Geek Tears
It was really clean and they made it very simple and fast
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February 2024 by Calvin Monroe
Attention do not rent from conns, there charging us 11,000 for a 3,500 dollar couch and we’re looking at several different documents and they are all different signatures that are clearly not ours, they are scamming us and forged our signatures.
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January 2024 by Joce Turner
He was very helpful in helping me achieve my goal at Conn's.He was very nice the tv I purchased. I absolutely love it I will be doing more business with Conn's.
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December 2023 by Cherie Salazar
I had the pleasure of being assisted by Shannon during our recent TV purchase, and her level of service exceeded all expectations. Shannon's professionalism and commitment to customer satisfaction truly set her apart.From the moment we walked into the store, Shannon went above and beyond to ensure we found the perfect TV for our needs. Her extensive product knowledge was evident as she guided us through various options, patiently addressing our questions and concerns. Shannon's dedication to making us feel well taken care of was truly exceptional.What stood out the most was Shannon's commitment to customer service. Her genuine enthusiasm and willingness to go the extra mile made the entire shopping experience not only smooth but enjoyable. Shannon's attention to detail and personalized recommendations showcased her dedication to ensuring we made an informed decision.In a world where exceptional customer service is increasingly rare, Shannon's approach is a breath of fresh air. Her professionalism, warmth, and commitment to customer satisfaction have undoubtedly earned our trust and loyalty. We are grateful for Shannon's outstanding assistance and the positive impact she made on our shopping experience.
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December 2023 by Lisa Pena
Our saleslady was great! She was busy but did a great job. Ms. Lane you are an awesome woman.
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November 2023 by Jose serrano
Do not buy any furniture from this store. Delivery was a pain, furniture put together wrong, and furniture started falling apart less than two years. After reporting the issues, our claim was denied. Complete waste of money.
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October 2023 by Bill Swart
Phoned, was told that there is stock available. Drove all the way. Got there, no stock. Only display models. The quoted number item not even in stock. Wasted my time and fuel. Salespeople just say sorry. Will never see my face again. Guess they make enough money online. Store was rather quiet, so not a lot of money made in the store. Shrug my waste of money and time of with a sad sorry to hear about it, anything else we can help you with today. ??
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October 2023 by Kayti Larson
I purchased a brand new LG refrigerator in February of 2022 from Conns with the warranty. They have NO problem taking your money for their warranty but don’t like to actually help when it’s needed. It went out on 9/3/23 and I filed a claim. I have now had 4 repair appointments and no fridge for 22 days. I lost all of the food inside. The 3rd party said it couldn’t be repaired and was easier to replace but Conns didn’t like that answer and chose to send another person to look at it which I am now waiting for. Their customer service is AWFUL!!! Not to mention each time someone has come out the time frame I’ve been given was between 7am-6pm. This is so unrealistic! 4 appointments later and they don’t care about my time or me missing work. No wonder their rating is so low. Do not shop here!
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October 2023 by Jeremiah Rene Medrano
Very friendly and professional. Answered all my questions honestly and would recommend anyone to do business with them
