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October 2023 by JoAne Loboshewolf
Young lady was so patient and helpful I will be back to this store with any of my phone needs much better than the one on the boulevard and the one on Western they acted like I was an inconvenience
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September 2023 by Claudia Hita
Arcy help me and my daughter get our service and help keep our numbers to. Very good service. Go see her for your service.
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August 2023 by maggie4242
Great fantastic speedy customer service from Arcy. Would highly recommend. Cricket has great deals!
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July 2023 by Ashley Ricenbaw
The lady was super quick and very easy to work with customer service and prices are 10/10
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June 2023 by Becca Henderson
The worker was really helpful and nice.i got the phone I wanted
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May 2022 by Kyda Savage
Went inside the store and the worker was outside talking to some lady. Waited inside for 15mins and she was still outside talking didnt say a word to me and then someone else goes, im guessing a friend she went inside to get something and went right back outside to talk again, so i left. Worst cricket I've ever been to if i could give zero stars on that store i sure would!
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April 2022 by Archie Davis
These people are great... "..drunkerds dream if I ever did see..."Fixed things the other stores didn't have a clue and like good democrats blamed the hardware... Not here; they getter dun.Friendly, helpful beyond the norm.Walked in with a case problem and walked out saving money monthly with more beanies...Delightful individuals.
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January 2022 by luz elena
We had a very bad experience at this location. The manager that was there at 4pm on Saturday was very rude. We were trying to return my moms cellphone she has purchase Monday and the manager didn’t want to. She said it has to be within 7 days which it was. Then she said it had to be less then 60 min usage. It’s on the receipt she said. It doesn’t show in the receipt, I try to explain that to her. Since she couldn’t answer or show me where it says about the 60 min usage she started getting upset. Then she goes to the back and started talking to the “district manager” she was on the phone for awhile leaving a new employee at the front desk where the employee was also rude to us. Then she comes back saying my district managers said we can’t accept the phone back. Oh and she also said you can call 611 and talk to somebody but even if they say yes we will not give you a refund. It was a very bad experience. We will never go to your location again.
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January 2022 by Hugo aguillon
This is a terrible location. My mother in law tried returning a phone she bought within the 7 day time frame stated on the receipt. The manager there said they could not return the phone due to 60 minutes of usage on the phone. She claimed the policy is stated on the receipt and in the store. My mother in law asked kindly to show them where it is on the receipt or store but they could not find this policy. The manager started getting frustrated and disrespectful since she could not show her proof. Only thing on the receipt for a refund stated it must be returned before 7 days. After calling other stores and going to another location, they said this is not their policy and they should be able to refund them. Unfortunately, it needs to be at the store it was bought.I highly recommend shopping at another location besides this one. Employees like them give bad reputations to the company.
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January 2022 by Hugo A.
This is a terrible location. My mother in law tried returning a phone she bought within the 7 day time frame stated on the receipt. The manager there said they could not return the phone due to 60 minutes of usage on the phone. She claimed the policy is stated on the receipt and in the store. My mother in law asked kindly to show them where it is on the receipt or store but they could not find this policy. The manager started getting frustrated and disrespectful since she could not show her proof. Only thing on the receipt for a refund stated it must be returned before 7 days. After calling other stores and going to another location, they said this is not their policy and they should be able to refund them. Unfortunately, it needs to be at the store it was bought.I highly recommend shopping at another location besides this one. Employees like them give bad reputations to the company.
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August 2021 by Frances Rene Vogler
I got great customer service at this location. The salesperson even was able to help us transfer all of our information from our old phones to our new ones and we learned about a new program that might save us some money down the road.
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June 2021 by Tammy Hopper
Staff very helpful was able to fix my new phone
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May 2021 by Kenia C.
They don’t know what they’re doing, complete waste of time.
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May 2021 by Teena Gravelle
Need more experience. Good bye
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April 2021 by Michael Hatfield
It was great had to wait. Awhile they had one employee workin but she was very polite and had great customer service
