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April 2023 by Tom Higley
While getting our travel trailer ready for a trip around first part of May 2023, we found we had a major problem with our slide-out. I called Family Camping Center of Amarillo, TX. and talked to Allen, the owner. He told me that they would not even be able to look at it for at least two weeks but to go ahead and bring it in. Allen called me the very next day & told me that he got our trailer in the shop so he could diagnose the problem & get the necessary parts coming. He promised me he would do his best to get it ready. Sure enough, I picked it up 12 days later making our long anticipated trip possible. Thank you Allen and the crew of Family Camping for your prompt, friendly & exceptional customer service. We will never forget your kind professionalism.Tom H.
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August 2022 by Ted Hoover
Lots if inventory, friendly sales staff and Allen the owner is always helpful.
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July 2022 by SJ H
Very knowledgeable and helpful staff. Always ready to help you with expert advice and whatever service you need.
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June 2022 by Austen Lambert
Very knowledgeable staff. Helped with an AC issue I was having
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October 2021 by Hollis K
Only been there a few times, but they remember me and make me feel like family. They are so helpful and patient. Their service is fast and reasonably priced. A great place to shop for RV parts as well!
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July 2021 by Lenda Ziegler
Do not count on the people who work for family camping to be able to fix things under warranty because they often say it’s done and then it is not done after we get home. This has happened to us twice since we have bought trailers from family camping! We should have learned our lesson the first time and checked everything while we were there. So just don’t trust if they say it is fixed because it might not be.
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May 2021 by Victoria M.
Went in to ask if they were able to repair my RV that had extensive hail damage. I had already filed a claim with my insurance and was just checking to see if getting it repaired there would be a possibility. Much to my surprise I was treated with arrogance and rudeness. Sometimes people need to retire I think. Disappointing.
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April 2021 by Cyle lenzer
I've been going here for years, These guys know their stuff! Id recommend this place to anyone!
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December 2020 by William Kolath
My wife and I purchased a used travel trailer from Alan and Chuck at the time of the sale we could not have been more pleased with the way the sale was handled. In the three months we have had the trailer we thought we had two issues with the trailer. In both times Alan went over our perceived issues and explained what and how we needed to do to correct our concerns. After the sale is when the true customer service comes out and in my opinion they went way above what was expected.
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December 2020 by Ronald Jaquess
The staff here are absolutely amazing! They are always super helpful and very friendly!
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November 2020 by Phil Preece
These guys have aways been polite and helpful, bought a camper there people was very helpful good experience, I highly recommend them
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October 2020 by Hollis Krause
Only been there a few times, but they remember me and make me feel like family. They are so helpful and patient. Their service is fast and reasonably priced. A great place to shop for RV parts as well!
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August 2020 by Edwin Pizarro
Very friendly people easy to talk to willing to help
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July 2020 by Harvey Dellis
Very helpful parts man.
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May 2020 by Deb Caudle
We have bought three campers. Very friendly and always give a good deal on our trade ins.
