-
February 2024 by Cameron Jayne
Excellent shop. Honest mechanics who actually understand your situation and handle your problems professionally.
-
February 2024 by Eddie Smith
Quick and efficient service, friendly staff, all around great experience
-
February 2024 by Joe Geoffrey
Great overall experience. It was my first time and will most likely be back and share with others what a good value it was.
-
February 2024 by Juan Diego S.
The alignment service is terrible, and there is no warranty, it is the most expensive in the city
-
January 2024 by Hunter Hendrix
Incredible experience with this location. Robert was a tremendous help and I can’t say enough about how great they were
-
January 2024 by Jeff Casey
This is an awesome place! They got me the much needed new tires installed within an hour, and the Manager and technicians are all just in the top of their game in customer service and caring about their work- thankyou for helping me and I love my new tires!Jeffrey
-
January 2024 by Aaron Manney
Priced 6 tires for my dually.Tech priced the tires at $217/tire and said total would be approximately $1850 for mount and balance. I did the math. That total came up to well over $300/tire. I was dumbfounded. After I asked for a price breakdown, I was informed that there was a $36 per tire disposal fee for my old tires.I told him that I was keeping my old tires. They are nearly new themselves. He said he still had to charge the disposal fee even though I was keeping my tires. I was like what? There was also a $17 per tire rubber valve stem charge(I believe). Ridiculous! I can order the tires online without the disposal fee. How come they can't? He said the store gets charged the disposal fee when they buy the tires. I call b/s. You can't charge for services not rendered(illegal). Pretty shady. I won't be back. I like Firestone tires but not enough to deal with shady practices. Their lucky that they haven't been sued.
-
December 2023 by Joe Duran
Got my car fixed the next day
-
November 2023 by Jan Wheeler
3 hours of waiting for a flat and then my check tire light was on for a different tire. Guess that one is not important right or not the one I asked for?
-
November 2023 by E Ob
Dropped my Tahoe off at 9 a.m. to get an alignment and at 530 p.m. they hadn't touched it, save your time and money and go anywhere else!!!!!!
-
October 2023 by Omero Anchondo
Eduardo and Joe were super helpful. They were willing to help me understand the severity of my issues in a nice and understandable manner. I would recommend there services to anyone who doesn't know much about cars.Services: Tires
-
September 2023 by Brandy Seaver
Absolutely wonderful place! They got me in right away, showed me the damaged parts, showed me exact pricing, kept me informed entire wait. I felt so valued and safe as a female handling auto repair. Totally will be using again .
-
September 2023 by Hannah W.
The quality of customer service is above and beyond at this location!! We were stranded on a Sunday due to a flat tire. Firestone did not have our tire at any of there locations, but helped us find one close by and then helped us put it on! The cost was minimal but the value of care priceless! Thank you so much!!
-
July 2023 by Kenny C.
Drove by, saw no cars being worked on in the bay, so I went in to see if they could look at my freon leak. Three workers were sitting in the lobby chairs, on their phones. One got up to greet me and let me know they wouldn't be able to look at my car until Wednesday. It is Monday. As I left, I stepped into the bay to get a good look to make sure I was counting exactly how many cars were in there being worked on. Yep, I can still count to zero. Also, add another three workers in the bay, sitting down, on their phones, bringing the total to six. I did see a woman in the corner at a desk but I assume she wasn't an on duty mechanic. I won't count her. One of the men asked if he could help me. I told him what the man inside said, and he looked awful puzzled. Six workers, sitting on their butts, playing on their phones, and no cars in the bay, but they can't look at mine for another two days? Wrong.
-
July 2023 by brandon millsap
Tires are great. However I have had one tire fall off of my vehicle about 200 miles down the road. Every time I have any work done I have to re-tighten all lug nuts.
