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November 2023 by Claudia Atkeisson
Overall I feel like my car was fixed well. It seemed to be a drawn out process to get to that point. I booked my drop off date 3 weeks in advance, so I expected my car to be seen relatively quickly after I dropped it off. I called a week after I had dropped off and they hadn’t even looked at my car. They knew I was paying out of pocket for a rental, so this was disappointing. I mentioned twice that I would also like to have a chip in my windshield repaired while it was there, and that was forgotten. The only thing my car needed was a new bumper and alignment, it took exactly 3 weeks (after waiting 3 weeks to be scheduled for a drop off date). I do like how they work closely with enterprise and make that part easy! The employees were kind, I just had higher expectations on service and timing.Service: Painting
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November 2023 by Janet Aguilar
Helpful nice staff . Helped with immediate quotes for damage . When I would call to get updates they were always very professional and polite .
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September 2023 by James Forrest
Great customer serviceGood quality work that they stand behind
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June 2023 by Integra Integra4
I woudnt recommendOver priced not good work at allI did bcz my insurance pay for itI should go to west texas body shopNEVER AGAINService: Body & Trim
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April 2023 by Scotty Conners
Terrible customer service and very unprofessional techs! This company is all about cutting corners for insurance companies. I ended up taking my services elsewhere.
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January 2023 by Mindy Estes
Confirmed appointment for estimate but when I got there I was told it was cancelled because it was to cold. They did not call or text that information.
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December 2022 by Encu Bierto
Awful service. They kept pushing the delivery date up to a month! Awful communication, awful customer service. They will milk your insurance even if that means that you won't get your car when you are supposed to. Do yourself a favor and take your collision needs elsewhere.
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November 2022 by Maday Ybarra
Over a month ago, someone hit my car! I was devastated! Thankfully I had the best repair team ever fixing it! Ricky was the best! They kept me updated 2x a week sometimes even 3x, they never made me feel like they were purposely taking a long time and best of all, I picked up my car clean & smelling great & it looked like nothing ever happened! I felt so comfortable my car was in good hands! I will forever recommend Ricky! I told him I’d give him 10 stars, though I can only give 5, I’ll give the rest 5 with a high five! ✋ thank you so much!
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October 2022 by Kathy Northcutt
They did an excellent job and I highly recommend these folks. This was my 1st time to take my vehicle there. And it won't be my last I will definitely go back. They're outstanding Customer service has won me over. It is top notch in my book.
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September 2022 by Enrique Fernandez
They have awesome customer service skills and they know their trade. Worth your time and your money. Repairs are outstandingly good.
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August 2022 by Omid Kh
A good place to bring a car to check for damages and they'll give you an honest estimate. They got good customer service you have to make an appointment to come in but you can stay in the car and they can get you out there real quick.
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August 2022 by Mary Buck
I must say, my experience with Gerber Collision & Glass at I-27 in Amarillo was fantastic. The team at that location are very personable, professional and efficient. They had my car only two days, and in that timeframe they repaired the body damage to the hood, and painted it back to perfection! They did an amazing job and will use them again if it’s ever needed, and will recommend them to anyone I know needing body and/or glass work done on a vehicle. Thank you Gerber Collision & Glass team!!Services: Painting
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June 2022 by Front Range Operator
Great Body work, horrible mechanical work, no support. Sublet out my axle replacement, sublet either lied or stole the new/remanned axle assembly. Part looks out of of junk yard. Part was charged like a remanned new axle. This is for a Heavy Duty Diesel Pickup, now the axle whines going straight down the road. Grinds turning left, and goes away turning right. Hmm ? sounds like a POS AXLE from a junk yard, or worse yet like the gear ratio is wrong. all that said it sure isn’t are remanned axle. And Gerber had it for 3 straight months. Sublet out the Suspension and Axle, and fuel pump and batteries…
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June 2022 by Heather Lowrey
Any issues I have with my cat they right away reach out to me and take care of the problem. They're professional and very nice. I recommend themServices: Painting
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June 2022 by Garrett Mills
Had an estimate done on my Alfa Romeo, they were great, thanks for the quick service
