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November 2022 by Donald S
Complete crooks. Shuffle statements to hide taking money from your account. They dont notify of fees. Make up and take fees at random. They closed one account of mine saying it was on 0 after they took all the money out. For bank fees for closing the account. Duh it had money in it. I had 280.00 difference in two months from one account. Amounts paid. They dont answer phones on their problems if you message online they just close the case with no contact or response. The statements change often. They move your money around at random without consent causing overdraft fees and fees for bounced checks. If you actually get ahold of someone they will put you on hold then drop the call.
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November 2022 by Mr. S
Complete crooks. Shuffle statements to hide taking money from your account. They dont notify of fees. Make up and take fees at random. They closed one account of mine saying it was on 0 after they took all the money out. For bank fees for closing the account. Duh it had money in it. I had 280.00 difference in two months from one account. Amounts paid. They dont answer phones on their problems if you message online they just close the case with no contact or response. The statements change often. They move your money around at random without consent causing overdraft fees and fees for bounced checks. If you actually get ahold of someone they will put you on hold then drop the call.
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December 2017 by Tonya Y.
This bank has the worst customer I have ever experienced. They are rude, disrespectful, and do not apologize when they are wrong. They make it very difficult to make loan payments if you don't bank with them and they take over 7 days to process mailed in payments. If you have no other choice but to get a loan with this bank, I encourage you to set up payments through bill pay at your bank. If I had known what a terrible experience this would be I would have gone with a different bank for my car loan and paid the higher interest rate, it would have been worth the extra money.
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April 2017 by Shawn Harvey
Leroy Nava is the man to go to for mortgage loans. He is knowledgeable and cares for his customers. I would recommend him to all my family and friends
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April 2016 by Caesar Aguirre
These guys are absolutely awesome, after purchasing my 2009 jeep wrangler unlimited and financing it the first time threw ALLY FINACIAL, they were able to refinance the vehicle for alot less not just at a monthly rate but also saving me A WHOLE YEAR WORH OF PAYMENTS! So in other words they saved me a JACKLOAD of money that the other guys wanted to charge me on intrest.
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February 2016 by Samuel Smith
Nancy cox is fantastic to work with very fare lending institution and care about there customer
