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February 2024 by Valerie C.
SALON: I had the most magical experience at the salon today. A young hairdresser named with stunning blue hair gave me the confidence to quit a toxic job and follow my dreams. The haircut and style she gave me made me feel more beautiful than I have ever felt. The products were high quality. I was in and out quickly however I found myself wanting to linger in the cozy environment cultivated by the talented and professional stylist. I believe my hair dresser has a bright and abundant future ahead of her. I can see her thriving in her own business using her full skill set.
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February 2024 by Manuel Morales
If the variety is good and excellent prices
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February 2024 by Seth Billstrom (Sethers)
One of the last surviving retail department stores of it's kind! It has been here forever since the mall opened, due to Internet sales stores like this are becoming obsolete. It's cool to come and shop old-school style.
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January 2024 by Kathleen Galas
Not real fond of JCP anymore. Can only find something to buy once in a blue moon.?
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January 2024 by Ed R
Dying store in a dying mall. Items disorganized and mislabeled. Signs designed to confuse even the salespeople to the point that entire lines of customers end up questioning every item at checkout. The checkout experience takes forever due to not enough employees and every price being incorrect from the tags or signs. Then there is the barrage of questions about trying to get customers to sign up for 4 or 5 different cards or programs before they even begin to scan items. Store is dirty and in disrepair needing major work on the floors, walls, paint, and ceilings. Customer service on the floor is non-existent. You may be able to find a deal on clearance for $10 off if willing to spend 45 minutes searching and standing in line.
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January 2024 by Kimberly Johnson
Need more Holiday sales
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January 2024 by Gina Blackman
Always a pleasure going out there
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January 2024 by cathye davis
Looks like a garage sale and forget finding an employee if you need help
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December 2023 by Mandy Perez
Found what I needed quickly and everyone was kind to me!
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December 2023 by Barbara Knight
Didn't find what I was looking for
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December 2023 by Keshia Henderson
Man the store has gone down hill. Not the jcp I loved and worked at in 2010. So unorganized. Trash thrown in random spots, merchandise just thrown wherever. 1 person upstairs and he made sure to steer clear of any customers. Was very sad to see what the store has become. Whomever is running the show needs to do better. Womens dept was tidy but not 1 person in sight to ask for help so I left empty handed.
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December 2023 by Valerie S
Super cute clothes and good size options. It was hard to find where to check out. Really happy with what I purchased.
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December 2023 by Rita Polanco
For being a holiday weekend it was great choice parking lots of cash register open great merchandise and the store was very clean!!!! I’ll be back to Amarillo JCP
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November 2023 by lee read
Really gone down hill, hard to find ANY salesperson. Store is cluttered and dirty.Makes Walmart look good.
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September 2023 by Kerri Riley
Fine jewelry department was great. We did have to wait to be waited on and we were the only customers. Excellent service once they came around.
