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February 2024 by Catherine Dugger
I was in Joann's ,Monday I usually have a pleasant experience. Yesterday the cashier was chewing her gum like it was her last stick of gum.
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February 2024 by Abbydoo Cosplay
Honestly, one star Is too high. I used to be an employee here, and I only lasted two weeks before I quit because the way they treat their employees is God awful. I was in charge of the fabric counter and there would be times management would tell me to go put up some fabrics and then a minute or two later I’d be yelled at saying where am I why am I not at the counter and I’d explain I was just told to put up my fabrics and they would tell me to stop and come back to the counter and that I wasn’t supposed to leave it When I was told to leave the counter to put up fabrics. To solve that issue issue you guys should’ve had someone cover the counter while Put up the fabrics because yelling at me for not being at the counter. When I was told to leave the counter put up fabrics isn’t OK. On top of that, they had us working in overheating conditions To a few times, I almost passed out from heat exhaustion and it’s they would refuse to have maintenance come and fix the air conditioning so I’d be working from like nine to 2 o’clock, 3 o’clock With no air conditioning, and when I would go, sit down because I was about to pass out, I would get yelled at for sitting down when I was literally about to pass out from overheating. The main manager, who isn’t there anymore, was very immature and unprofessional And would act like you put words in her mouth when she would tell you something, and then lie she never told you that. And I just found out from one of my ex coworkers that they have cut her hours to one day a week. They are awful to their employees, and they need to do better and treat them better Because they wouldn’t have a business without the employees they’re giving their hours of their days up just so the store can stay in business. And for God sakes fix the air conditioning it’s been broken for over a year! Stop being lazy
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January 2024 by Sheri Myers
Enormous variety of crafting and sewing supplies.
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December 2023 by Linda Brohlin
Found all I needed for my project?
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November 2023 by LeAnna O'Grady
The only reason I am giving two stars is because I appreciate the timeliness that my online order was picked and ready. But it was quickly replaced by Tiffanie, the cashier, not even speaking to me when I came in saying I needed to pick up my online order and return a few things. No hello. No ok follow me. No anything. Until she said the amount that was being returned to my card. Another lady with dark brown hair and glasses kindly acknowledged me during this process. I informed her I appreciated her speaking to me since this one hasn’t. Tiffanie continued to not speak until returning my second item where she told me it would go back on my card. I then had to ask again if I could now get my online order I was picking up. She continued to not speak. The other lady told me thank you. And I again informed her thank YOU and looked at Tiffanie who still said nothing like thank you or have a good night. This isn’t the first time I have had HORRIBLE customer service from the cashiers here. And I spend a TON of money at this store. The staff is ruining the experience.
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November 2023 by Jessica Watlington
I literally just waited in THE longest line of my life!!! There was 1 cashier named Kaitlin. Bless her heart , she was trying her best to get everyone checked out promptly. Management should be ashamed for not helping her with all of those people. HIRE MORE PEOPLE,ITS THE HOLIDAYS!!!!! Oh and I wasted my entire lunch break waiting in line . Thank you Joann for ruining my day and Kaitlin's!!!????
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October 2023 by kel Breitenstein
This Joanns has went from bad to worse...they now are only open 9 to 5, still don't have air in the store, they have boxes full of merchandise to the point you can't shop and aren't carrying full lines of specialty fabric. Hire a manager!
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September 2023 by Cindy
I did an on-line order for pick-up today, it was so easy and quick. I ordered a scrapbook paper pad, the employee came out to give me my order and was very nice she gave me a coupon for when I make another on-line order which I will be making. ☺️
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September 2023 by Mary Nazmy
Love that I can get pick up. Easy returns, if necessary. Friendly, helpful staff. Plus it's a dog friendly store.
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August 2023 by dÆv
Used to be a great crafty store to shop at for weekend projects, but recently I have been treated so rudely each and every time I go there. I have also seen other customers being treated in unacceptable ways. Management is the dumps and that matters when I am deciding where to spend my money!
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August 2023 by Æ
Used to be a great crafty store to shop at for weekend projects, but recently I have been treated so rudely each and every time I go there. I have also seen other customers being treated in unacceptable ways. Management is the dumps and that matters when I am deciding where to spend my money!
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July 2023 by Diane Stephens
Stopped in at 8:45pm to grab one thing quickly… knew exactly what I needed and where to find it… as soon as I walked in the door… the cashier said… we close in 10 minutes… I said.. yes I know…Went to get the item and was stopped by another employee… she said… what do you need before we close in 5 minutes? Very rude… If you don’t want people coming in until 9:00… don’t post your hours until 9:00…
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February 2023 by Nichol Dolby
I found what I went in for, with some help from a staff member for 1 item. She was also able to answer a couple of questions.
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February 2023 by Constance Klagge
The associates were very welcoming and fully assisted me with all my questions, needs and purchasing. Great customer service and it was nice to have a great experience considering they are understaffed.
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February 2023 by Lisa Heeter
I think this store is geared towards fabric and sewing (obviously) which i have no experience or interest. But I do occasionally check in for crafts.They have a smaller selection than Michael's or hobby lobby but sometimes different items not found at those two.I don't know if all of their staff stay in fabrics but many times I have needed help finding something and there is absolutely no one to find to assist.Also the staff at checkouts are less than friendly. I mean I'm not looking to make friends with them but they could at least smile.They clearly dislike their jobs.
