-
December 2021 by Stephen G.
One of the most rude employees I've ever met. Inconsiderate, rude and shouldn't be interacting with the public.
-
August 2021 by Mike Williams
I went in the store at 656pm on August 2nd. (Right now), and the girl said she is working alone so she is closing the store and I need to leave immediately. I am not sure who runs that store but I thought that this would be a useful way to tell them. I wanted to buy a few hats and this directly cost the business sales. I won't buy hats later since I am going to look around at other stores in the mall.A store shouldn't be judged on one moment by one employee. However, the customer service here is never to standard. I am an Area Manager for a different company and I do not agree with how guests are treated at times. It is what it is, but someone should know.Thanks!
-
June 2021 by Trent Britten
This has been an unfortunate adventure. I ordered a custom embroidered cap as a template to see if we wanted more. They misspelled a prominent word. They corrected it, but on the wrong colored hat. I ordered 25 copies on the original colored hat, and they said that they would be started at the start of the week, finished before Friday. Went in on Tuesday, and they told me that they'd lost the design. I showed them the design, they said that the order would be complete Friday morning, so I could leave for the event by noon At 1pm, they let me know that the Thursday staff had forgotten, but they'd be done by 3pm. At 5pm, I learned that only 19 had been finished. Not a good experience.
-
May 2021 by MadMan
Had some cool selections but the kid at the register has an attitude. She doesn't know what customer service is
-
February 2021 by abraham uludogan
They have no clue about embroidery.
-
March 2019 by Jason H
Lovely experience recommend all
-
July 2018 by David Vessels
Nice to have this full store instead of the free-standing kiosk. Great cap selection and nice guys to help you with cap fitting. Not the cheapest place to buy a cap, but very convenient (especially if you're after a fitted cap and don't know correct size).
-
July 2018 by Lori Deleon
They advertise that they do embroidery...but have no clue about anything..You cant Take a online class on embroidery and expect to be professional. .I wanted two simple letters and got a murdered hat...do not get your work done here...
-
June 2018 by Moses Lewis
Not much laker stuff
-
January 2018 by Annelise Kate
It's a groovy place bruh ✌ðŸ»They do a great job and everyone is very polite.
