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October 2023 by donna loukas
Love Matters Frim,sales lady very knowledgeable and nice found just what I needed. Will definitely return for good Quality and service ?
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October 2023 by Ashleigh MacTaggart
First off, no pressure sales. Orion heard us when we said we were in the market, but we were shopping. He asked questions to determine how to narrow down what might suit us best. He focused on our comfort, not in the price. He didn’t try to upsell everything. Explained the features of the mattresses we were interested in and let us decide what would work best for you. Gave quotes for different options and we left without making a purchase. Decided to go back the next day, but Orion wasn’t there. No worries. The sales rep that assisted us answered any additional questions, put in the order under Orion and the price matched what we were. quoted. We weren’t planning on upgrading that quickly, but Orion made us feel confident about making it and we should have our new mattress within a few days.
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October 2023 by Alex Zuniga
Let us try out different mattresses until we found the one a mid soft memory foam ❤️
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October 2023 by Shar Fitzner
Very helpful. I’ve purchased 3 beds from Mattress Firm, and if I need another I’ll be back. Great beds!
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September 2023 by Jakob Weinheimer
We had a very good experience with mattress firm. Orion was very helpful and he was not pushy at all and wanted to help us to get the best deal. Great customer service it was the reason we ended up choosing to buy our mattress from here.
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September 2023 by Randy Ray
Orion was great. He was helpful and knowledgeable yet he didn’t hover over us and gave us time to talk among ourselves. We went to every mattress store in Amarillo. But this was the best experience!
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September 2023 by Coleman Spinhirne
Our sales representative was very helpful! We enjoyed that he did not push us into buying a mattress and he was very nice to our son !
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September 2023 by Lisa Randall
The customer service was amazing. She helped us and explained everything. Definitely a store I will go to for now on
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September 2023 by Misty Page
Orion was extremely helpful and pointed us in the right direction. He gave us plenty of time to choose and lots of helpful suggestions.
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August 2023 by Heather Torres
Orien is very knowledgeable, very kind and patient when it comes letting the customer picking out a mattress, knowing good and well that one may not be purchased. Thank you!
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August 2023 by Lucy Chitty
Very friendly and knowledgeable about all the mattresses. Alissa was helpful and patient.
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August 2023 by Linda Hill
Assisted by Elise, who knew her stock incredibly well. Every question I had, she listened carefully and gave me a clear answer. Super experience for me. Quick, easy.
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August 2023 by Tanya Arvold
Louisa was a great help, and I feel that I've purchased a bed that will serve me well for a long time. Shopping at Mattress Firm was relaxed and pleasant. Thanks!
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August 2023 by Luis Escobedo
The gentleman that helped us, Orion was very helpful and knowledgeable. He helped us select the right bed for us.
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July 2023 by Nathan Benner
Elisa had great customer service and made the process 100% painless.