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January 2024 by Mateo Zamora
Terrible service, I paid for my line yesterday and those who attended to me, I don't know what they said, they added some tables without my consent and I contacted 611 and they told me that there they told me the move, if they don't solve it, I will report it, I went to open them and they told me I won't pay anymore.
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November 2023 by Samual Matthews
Need more staff when their busy for people paying just to make payment and more locations on the north side of town one big they have is a staff and have experience in customer service and make you feel great visiting them like they do
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November 2023 by Kala Johnson
They are awesome did such a great job explaining everything and helping me find the best solution to my phone problem's.
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November 2023 by Michael Gonzales
They never open i need to pay my phone bill f metro
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August 2023 by Gerry “Free World” Williams
Great customer service
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July 2023 by Kathy Endersby
Got a tablet free on there Tuesday deal pretty sweet
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July 2023 by Manuel Campbell
Every since T-mobil got involved it is not prepaid phone service. Which means you may as well sign up with a company that has perks with the contracts!
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April 2023 by Ruben Trevino
Can't call almost any of the stores in Amarillo, but the east Blvd one does answer and boy ol boy is the girl that answered so damn rude it's unbelievable
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November 2022 by Areli Deleon
Horrible service!! They wanted to sell me the phone that they wanted not what I picked out.
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October 2022 by Carla Clayton
Excellent customer service!! Glad I switchedAngela is awesome
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May 2022 by X xPitchKingx X
The servos lady, I believe their name was Ashley, did an excellent job of explaining some of the finer details of the free phone plan contract that aren't mentioned in normal transactions. I'm only rating a 4⭐ is because I was late on my payment for my phone by 2 weeks and yet I will still have to pay the full amount 2 weeks later. ? This is ridiculous in my opinion since I didn't get to use it for 2 weeks!
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April 2022 by Ivan Mercado
Good review love the service & plans favorite staff is Juanita shes awesome
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February 2022 by Kristy Miller
I was able to get my old phone number back after it was turned off for 2 months.
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February 2022 by Gracie Tina
Thank you metro for helping my husband get his phone switched over. Christina was so helpful and understanding.
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February 2022 by Alysa Salazar
Christina was very helpful and patient with me!!