Old Navy is an apparel and accessories brand for the entire family. Reviews note a great selection, priced well, with everything from jeans to comfy fleece. Customers love the clothing, though the store can seem crowded or a mess. The staff is consistently described as friendly and excellent. Specific highlights include staff making customers feel appreciated, expertly handling returns and price adjustments, and going above and beyond with customer service, such as helping an out-of-town shopper. The store itself is clean. However, some reviews mention there are not enough people working to handle the amount of customers. The overall experience is positive, with customers planning to return.
