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March 2024 by W 2raw
I understand it's my fault that I was late on my bill and it got shut off, however they shut us down on a day that there was a national communications disruption. Add to that, they shut me down at 5pm, so as soon as I paid in full, I had to wait until someone was in the office the next day b4 being reconnected. The fiber wifi is no where near as good as advertised. The salesman said "your neighbors down the road can pick up your signal"! If that's true, why do the cameras on the front of my house struggle to pick up signal? They worked perfectly fine with coax wifi. Nice people overall, but service capabilities are overrated and heartless business practices. Wasn't worth the switch.
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December 2023 by Jesse Artis
They very best business phone service in the state of Texas by far! They actually answer their phones with live employees! Fine Job..
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October 2023 by Lance Latham
Great company for local customer service. Price can’t compare with the bigger companies. Also, frustrating when gone and internet doesn’t work, nothing they can do remotely.
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August 2023 by Cassie Haney
Jeff at Pathwayz was awesome! He made installation and setup of our internet service easy and FAST. Thank you, thank you!
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July 2023 by Brian Moore
These guys are tops. If you are lucky enough to have their service near your home or business, do not hesitate to switch to them. Great connections and speed, great pricing and best of all, fantastic service AFTER the sale...if you're like me, after the sale is when a company really shines and Pathways shines the brightest of them all. Don't wait, make the change, you will THANK me later!
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July 2023 by THAO GALVAN
The team at Pathwayz is always prompt, professional, and quick on the job! They are kind and so personable - costumer services is out of this world! I would happily recommend their service to anyone! Thank you to the whole Pathwayz team!
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July 2023 by Dean Sather
The customer service we receive from Pathwayz is impressive to say the least. We switched from another company that you had a hard time reaching ahuman on the phone. Pathwayz not only answers quickly but responds that DAY with a tech, usually within an hour or less. We are completely satisfied and wholeheartedly recommend.
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July 2023 by Michael Bos
We user their wan fiber service and cloud phone service and both are excellent! We also had a great experience with all of their techs and installers. Thanks Pathwayz!
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July 2023 by Brandy Hall
We made the switch to Pathwayz and it has been nothing but excellent service. If we have any issues they are always taken care of quickly and efficiently! Highly recommend Pathwayz!
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July 2023 by Gary Fisk
As an IT Provider, we have not worked with another ISP with the high quality and customer support as Pathwayz. I can't recommend them enough for business and residential internet services.
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July 2023 by Janet King
We have had Pathwayz internet and phones for over 4 years. Never have had a problem with them. Great service.
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July 2023 by Sprich Lyn
A great team that has offered us consistent incoming service - in fact, they were proactive and have offered to come out and upgrade our service for the same price because of their current rate promotion.
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May 2023 by Coby Jackson
Great internet provider, with even better customer support and technicians.I just wish that Cloud Manager would've made those YouTube videos for the VoIP end users like he said he was going to 7 months ago.
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May 2022 by Thomas Black
Used their DSL for several years. Sadly moved to an area where they don't have residential fiber yet. Hoping they'll be in my area soon!
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May 2022 by ViKtoria Greyce
If I could give 1/2 star, I would. While they have great service, their customer service does not even begin to hit the mark. I have left three different messages asking for a return call and they are just not in a hurry to help or they are simply not concerned about listening to their customer. Either way...I do not want to spend money on a company where communicating with me is an option rather than part of their process. Epic fail.