-
January 2025 by Kimberly Sherwood
We showed up at 5:45 and all the doors were closed and was told they shut the registers down!! (Employee met us at the closed gate and they could not help us because the register was closed down) Then I called them 5 mins later and was told they close at 6, where I stated no I was just there!! He stated the door was unlocked which it clearly wasnt!!!!
-
December 2024 by Marcel Brouwers
Bought a cap as a souvenir. Because of the time difference with home (7 hours) we specifically asked if an exchange would be possible, since we weren’t entirely sure about the item. ‘Not a problem’ was the answer. One day later; wanted to exchange it for another, more expensive item - but guess what: it actually WAS a problem. The original item was in clearance, apparently, and they wouldn’t exchange or refund it. Two sales associates looked at the receipt to see who incorrectly said this: ‘Oh, Lorenzo… hahaha’ leaving me with nothing.
I was told to come back tomorrow to speak with the manager, but I don’t want to come back a 3rd time. Horrendous service.
-
November 2024 by blake bagwell
Great service and great store
-
September 2024 by Aaron Castaneda
Definitely need to learn customer service
-
December 2023 by Delaney
This is my favorite place to get fitted hats, Fernando is very helpful and has great customer service skills!
-
September 2023 by Aron Whitton
Selection is pretty good. However they are always really rude, rather spend my money where I feel more welcomed and appreciated.
-
April 2023 by Keyler 0609
The people were very rude and very pricey
-
April 2023 by Keygan Pagett
When I tried to return something that was brand new and was not limited edition they said it was and I couldn’t return it
-
February 2023 by Martha Amador
excellently
-
February 2023 by Kiley Murray
Nick is awesome and brings great energy and customer service!
-
February 2023 by Russell “Superman” Allen
This store is awesome first visit and they helped explain proper sizing steamed my bill for a curve and have the best selections in Amarillo.. super impressed this will be where I go from now on.. love the new Texas rangers hat drop guys. You Rock
-
February 2023 by devin mcpherson
This place is great I continue to have a great experience and Evan the manager is a complete GOAT
