Sephora at Kohl's in Amarillo is a popular beauty destination that offers a wide selection of makeup, skincare, hair, and fragrance products from over 125 brands, including popular names like FENTY BEAUTY, Rare Beauty, and Sephora Collection. Since it is the only Sephora in a 100-mile radius, the store often experiences busy days and occasional stock shortages. Despite this, the staff are known for their friendly and helpful service, always willing to assist with color matches, product recommendations, and samples. Customers appreciate the attentive and kind nature of the Beauty Advisors, who often go out of their way to ensure a positive shopping experience, including helping with product searches and offering discounts when possible. Many reviews mention how the staff greet customers warmly and are patient, even during hectic times. Some customers highlight the helpfulness of specific employees, noting that certain staff members are especially attentive and willing to physically show products, making shopping easier. The store also offers online shopping options through the website, though customers note that in-store orders are not possible. Customers feel fortunate to have a Sephora so close, especially compared to other stores like Ulta, which some find less attentive. Overall, the store's friendly atmosphere, helpful staff, and wide product range make it a valued beauty destination in Amarillo, despite occasional challenges with stock and busy days.
Very quick to help me as soon as I walked in! I asked for a sample of a foundation and they immediately obliged and gave me a neatly-packaged full container of the one I had picked out. Will definitely be back and feel completely comfortable asking for assistance!
September 2025
Went to take my mom to buy new makeup and wanting to know more about make up and her being shy because she speaks Spanish Johnathan came over to help us very patient very loving about his job and he talked Spanish so that a plus we loved his customer service !!!!!
August 2025
My mom and I love going here! They stock pretty much everything you can find online. Great selection on foundation