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August 2023 by C. S.
Went and got a state inspection, they were professional and friendly. Treated me like a customer would want to be treated with respect. Their pricing on their charges are very competitive with other companies. They honor Veteran discounts.
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June 2023 by Kelli Marie Harter
Had a great experience today at the car care center on Coulter & Hillside. Will be back!
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May 2023 by Mike Jones
First time to be at a Toot'n'Totum, and it was great! As nice as any Buckey's or QT. Super clean restrooms. We'll be back!
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January 2023 by Bob Gerrity
The staff was extremely helpful and friendly especially the young woman who drove and inspected my car.
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January 2023 by Lin Drake
I went in for a simple inspection but they were super friendly! If there is anything they can service on my car this is definitely where I am going.
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August 2022 by Jerry Wayne Stegall
Charged my daughter 429.00 for oil change and front axle and rear axle and transfer case! She didn’t understand what they were doing and what it was going to cost! After talking to the manager he got it down to 350.00! Do not recommend this place at all! They need to make sure people understand what there wanting to charge them before they do the service!
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August 2022 by Ashley Marie
Be blunt and tell them “oil change only”. They will try to sell you minimum 3 services you don’t need. It was way more to even get an oil change than I’ve ever paid anywhere else. $25-30 more. I mentioned this and they said well let me get my manager. Im like say what?!? We dont need a manager. Good lord. Just charge me and let me go on. The manager comes in confused im like dude it’s nothing, its just the charge was higher than id ever paid, its fine yall set your prices i get it, it was just substantially higher than ive paid even when gas was higher than it is now, and i was simply asking if he had something cheaper that was compatible with my car. And if he doesn’t its fine. I don’t want a discount or a favor. Its ok. Im nodding and he precedes to give me a lecture about customer experience and wanting to make sure i return as a customer. Really super awkward and unnecessary. I already told him i didnt need a discount. I wanted to pay the bill. He says oh i have this coupon for new customers im like thanks but i don’t need a discount. I will pay what yall ask if yall don’t have a cheaper brand its O…K.. still kept on. I wanted to get my car and go. So super awkward. Not to mention slightly embarrassing for me to say the same thing over and him keep trying to convince me of what i have no idea. But i already decided all was well but he just kept selling the car care center i guess. My advice: less is more, calm down. If a customer says they’re fine, they’re fine and done talking. Then they brought the little dish out to show me how my car was doing on fluid, wanted me to pay them to change my rear differential fluid because it was looking a little green. Green?! It’s supposed to be green!!!! ???? who are these people?! I died on the inside when they said that, tried to keep from chuckling and politely declined. Next on the serving sample platter, they said my oil, the oil that was about to be changed, was looking a little dark. ? it’s oil. Thats about to he replaced. Looked good and smooth, they said it showed signs of buildup. I saw nothing to show anything they were trying to sell me was needed. Is it cause I’m a woman? Driving a nice car? I’ll just pay for whatever cause you say i need it? Seriously. Also politely declined. They’re nice but I wouldn’t go back. I dont want to do this song and dance again. I just want an easy oil change that’s reasonably priced and least interaction possible. Hi bye hows the weather. I wouldn’t come back just because i learned if i say anything it becomes a production and they wanna sell me stuff that i know i dont need and it’s awkward. Ill go to mom and pop from now on. No, these people are SUPER friendly! I just really don’t like the upselling business model.
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July 2022 by LaKeith Jackson
Hadden and Roy we're very helpful and kind. There #1 in my book
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June 2022 by Jeff Stocker
Friendly fast service. Everything works properly.
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April 2022 by James Harris
Came for a car inspection. In and out in less than 10 minutes.
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October 2021 by Candy Core
Amazing job! Eddie did a wonderful job
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July 2021 by Jana Norman
Great people, friendly and knowledgeable. Only problem i had with my oil change is I asked twice for conventional oil but was charged for synthetic. Big difference moneywise.
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May 2021 by Bryan Newport
Very good place to get a car wash. These guys take care of your car.
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April 2021 by Leigh Ann McCaleb
I love this TNT. Great people!
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February 2021 by Luanne Humphreys
Had to come to this location for the car wash we purchased up the street. Attendants were greeting the long line of waiting vehicles, assisting with mirrors, wipers etc. There was even someone at the end wiping the windshield! Line moved thru quickly!!
