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December 2025 by Sage Vincent
If your in the market for a car or truck get ahold of rod at tristate Ford you will not get better service or care any were else wish I could give him 10 stars we need more people like him
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December 2025 by Chad Grange
Service was fast and friendly and all work was done professionally.
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December 2025 by Rebecca
Was the best car experience ever. Thanks Dom for going above and beyond for me
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December 2025 by Allen Whitson
Had recall work and that seems to be taken care of, but they left doorway muddy footprints on all 4 doorways. Seems if they took pride in their work, they should've cleaned THEIR mess. Not very professional. Service manager I dealt with was great, I didn't notice the mess till I got home
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December 2025 by Fred Coffee
Rod Dominguez and Brian Humphrey were a pleasure to deal with while we were purchasing our new Hyundai Palisade. Thanks!
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December 2025 by Jessica Lucero
Terrible customer service. We purchased a vehicle from them almost two months ago, and they still haven’t registered it. We have no license plates, and they don’t even have the title. I’ve called multiple times and left voicemails with no response. The few people I did speak with were rude and dismissive. Today I was finally told that the paperwork hadn’t even been filed—they only submitted it after I called to ask about it.
The woman in their title department, who is supposed to handle this, basically told me, “It’s a process, just wait,” as if I should simply wait indefinitely for them to do their job. This has been the worst experience. Do not buy from them; save yourself the headache. I’ve purchased many vehicles elsewhere and it has always been a smooth, professional process. The customer service here has been absolutely shocking.
I didn’t even receive an apology—only attitude and excuses—despite the fact that this issue is clearly their responsibility. They’ve given me the runaround for weeks, ignored my calls, and failed to call me back after promising they would. I am still waiting on a callback from their so-called manager. Ridiculous
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December 2025 by Lauren Gather
The staff was very kind. The shuttle driver was amazing and super friendly. The only negative comment would be for the people who did the work on my car, when they welded my hinge on my passenger door they splattered stuff all over my passenger door and seat and left it there. I had to use steam to remove it.
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December 2025 by Vance Honeycutt
Great experience all around
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December 2025 by Macy Baker
Brayden Farmer and Tri-State Ford Amarillo made my buying experience EXACTLY what I wanted. It was quick and easy, they even delivered my new car to me in my hometown 90 miles away. Highly recommend Brayden and the whole Tri-State Ford team!
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December 2025 by Marc Franklin
Tri-State Ford has been great to work with servicing our Bronco. They schedule the repair, and get it done! Dalencia handles everything very well.
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December 2025 by Matt Allen
I must have called 3-4 times a day and rarely if ever was able to get someone on the phone. The communication was extremely poor and I will not be returning.
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December 2025 by Gary Leimer
Easy to communicate with, got vehicle done in a timely fashion
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December 2025 by Jamie High
Trevor was the first one to greet us and was very up front that it was only his second day. He was very nice. Then Roy came out to help. Roy was very knowledgeable and helpful. Last person was Brian and he was also very kind and helpful. Overall this was absolutely the easiest, most relaxed car buying experience I have ever had. We spent most of the time laughing and joking around. I never felt pressured to buy. Hands down best experience!! Thank you guys so much!!
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December 2025 by Phil Preece
Tri State has always been fair and the people are friendly, I use them for most all my service
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December 2025 by Laurel Ayers
Tri-State Ford provides excellent service. I really appreciate Dalencia, my service manager!
