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February 2024 by Demesio Banda
Our facility rents from you twice a year for our non for profit fundraising functions and the main reason we choose you is because Maria is such a pleasure to deal with! you guys have Gold with her experience and customer service!
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January 2024 by Marco Camp
Everyone was very kind and helpful. I was in and out in no time at all. The trailer was exactly was i needed. Great experience!
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December 2023 by Mathias Estrada
My father and I went to return a van close to closing time. We tried to check in the van through the app but had issues. Thankfully even with it being a little after 7, Conner came and helped us get checked in. He was EXTREMELY kind and helpful, going above and beyond. We were very grateful for his help! Connor is definitely the man you want to see at this location! Thanks Connor!
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July 2023 by Mary Dowse
We had 2 trucks breakdown and after a poor experience with another dealer we were directed to this location. They were very helpful. Having us park sick truck so goods could be easily moved to new truck, giving us water and letting us use their break room for our lunch and doing everything they could to expedite our departure.
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April 2023 by Tom Watson
Arrived for drop off of my U-Haul from another city. Not well signed about what to do upon drop off. No one greeted me in the drop off area. Went inside. Lady told me someone should be outside. Went outside. Wandered around. Multiple people obviously saw me but said and did nothing. They were busy working cleaning out trailers. Finally, someone told the lady manager that they think I might be looking for her. She came over and was nice. I explained my situation about some unfortunate things that happened on my rental, and she says she will try to refund me some money. Nothing has happened and I don't think it will.
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March 2023 by Mary Field
Great people, they made our local move very easy! 22 April 2021! Thank you everybody! Best U-Haul in Amarillo TX!
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January 2023 by Sheila Foster
Rented a uhaul and dolly. Was charged $160 from my debit card. The bill was $71, I still haven't gotten my money back. The one on Weatern never did this. DO NOT GO TO 6TH STREET. Western is the place to go.
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November 2022 by Cameron Chadwick
Very slow and always are charging extra for gas even if you bring it back perfect. The manager is extremely rude and wouldn't suggest allowing her to keep her position. Would not recommend to my worst enemy.
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July 2022 by Cody Hall
Came in during a busy time but still got taken care of. Spoke with Rusty and excellent customer service!! Very impressed with how I was treated and the timely manner of which I was able to get a uhual vehicle, will be visiting this location again for my trailer and moving needs.
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April 2022 by Nathan Calhoun
Slow. Very slow. Takes 30-45 minutes just to pick up a scheduled truck.
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December 2021 by Russ Jason Toell (Jewish Deplorable)
I'm A Disabled Vet And They Have Been Very Helpful And Respectful Since Day One.Well, The People Who Work At The U-Haul, Just Went Above And Beyond In Helping Me Out. Considering My Own Vet Reps At The Amarillo VRC Refused To Help Me With My Storage Unit Bill Issues.I Just Want To Thank The Amarillo U-Haul Employees Once Again For Helping This Vet Out & For Taking A Load Of Stress Off Of My Mind.Stay Safe!!! HOO-AH!!!
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December 2021 by Russ Jason Toell (Ultra MAGA Jew)
I'm A Disabled Vet And They Have Been Very Helpful And Respectful Since Day One.Well, The People Who Work At The U-Haul, Just Went Above And Beyond In Helping Me Out. Considering My Own Vet Reps At The Amarillo VRC Refused To Help Me With My Storage Unit Bill Issues.I Just Want To Thank The Amarillo U-Haul Employees Once Again For Helping This Vet Out & For Taking A Load Of Stress Off Of My Mind.Stay Safe!!! HOO-AH!!!
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December 2021 by Russ Jason Toell (Ultra MAGA Jew - NY)
I'm A Disabled Vet And They Have Been Very Helpful And Respectful Since Day One.Well, The People Who Work At The U-Haul, Just Went Above And Beyond In Helping Me Out. Considering My Own Vet Reps At The Amarillo VRC Refused To Help Me With My Storage Unit Bill Issues.I Just Want To Thank The Amarillo U-Haul Employees Once Again For Helping This Vet Out & For Taking A Load Of Stress Off Of My Mind.Stay Safe!!! HOO-AH!!!
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September 2021 by Vicky Jordan
While getting gas in Dumas, TX, my husband realized one of the tires on the U-Haul vehicle transport trailer we rented in Colorado was dangerously worn. I called U-Haul in N. Amarillo to explore our options. The manager did what any good manager would do and expressed his concern for our safety and suggested we call the 1-800 for service, but we felt we could make it to Amarillo. We couldn't believe it when we were in and out in 30 minutes with four new tires, thanks to Mr. Estrada in the service department. We were very happy with our experience and feel much safer on the road.
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May 2021 by Kim Lynch
The disteict manager of that store is awesome very helpful and nice