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May 2025 by Darcy Loughran
Ana is wonderful... I can't say enough positive things about her.. she always remembers my name and is incredibly helpful
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April 2025 by Sher M
Excellent service
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April 2025 by Duck Nelson
Never opens on time.
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April 2025 by Endora Pierce
Everyone was so friendly and helpful. I was in and out in a jiffy!!!
Thank you
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April 2025 by Karla Alvidrez
Ana (she said she manages two stores) was soo incredibly helpful. I went in with a client needing some documents scanned and she willingly and kindly helped us with all of it. She made sure we received the scanned documents before we left and was so so patient and kind with my son i had to have with me that day. All of the staff was very friendly. I had seen Ana before at another location and she has always been just as sweet and willing to help.
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March 2025 by Jane Mason
Staff always friendly and helpful
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March 2025 by B 13
My package was very heavy the impressive young lady at the counter got that weight rack almost for me. So speedy and nice omgoodness a pleasure
.thank you young lady
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February 2025 by Karen Clark
There are other UPS Stores that are closer to me, but I always go to this store. They are kind, friendly, helpful, and have quick service.
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February 2025 by clint culwell
Says ups store on building yet they want to victimize you to the tune of 3.75 plus tax to print their label. Rt66 mail service, no charge.
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January 2025 by Elizabeth Mejia
I was barely here and the girl in front is extremely rude please hire people that want to work and not get mad over a simple request
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October 2024 by M.R. “PeeWee54” Lanham
Still waiting to hear back from the owner of this UPS store about a unfortunate experience with sending a package on Wed, Oct 16. Working with Bailey, who was very prompt and professional, I sent a fly fishing reel to a grandson in NC. The new reel itself was worth $130. As the transaction progressed I declined insurance, having confidence in UPS from past experience. I joked about seeing that for $147.00 I could send it overnight! I made this remark to Bailey and she even said that that’s more than the item cost. I guess what I was looking at on the screen was that she had rung it up as a one day ship. I never asked for it to be shipped that quickly, much less expensively. When she asked me to check the label I just quickly looked at the address to make sure it was correct. I honestly thought it was $14.08, or basically $15.00. I admit I was not being that careful about it- with about the same attention at a drive-up, especially when there are others behind me. The credit card reader did not ask for a pin and quickly finalized the transaction. Usually that is the last chance to see what your total is. I just took the receipt and left and did not pay any more attention to it until I saw the $147.08 charge. I never realized what happened until it was too late. All I was told was, “Sorry. There’s nothing we can do” by Bailey and Chris. I asked to talk to the owner because I can’t forget this, nor can I afford it! There is something you can do. You can refund me $130.00 and keep my business. At least call me back. It has been 4 days
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October 2024 by Deisy Sotelo
I was really debating on whether or not to do a review on this store, but thinking it over I changed my mind. Saturday October 12th I went to return an Amazon package. Didn’t have any issues with the return, but the customer service was just bad. I didn’t catch the employee’s name, but when it came to asking for my last name I told her and instead of asking politely how to spell it she goes, “ Well I don’t know how to spell, go on.” Now I get it some names can be difficult to spell and I probably should have spelled it right away, but there was no need to be so rude and give so much attitude towards something like that.
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July 2024 by Tiffany Powell
Really frustrating that when you are trying to return an Amazon package that you received from a family member and it’s needing to be returned, I am relying on family member for ship back label. Didn’t have a QR code cause I was givin the return label,then they wanted to charge me $3 to print it! WTH. You can scan a QR code for free and print it but no print the label shown on my phone by scanning or anything from Amazon. Didn’t seem like the lady wanted to do anything to help a customer. I get your busy but geez. This location is the most disrespectful and I’ve only been there twice. I will drive out my way to Georgia location much friendlier than this one.
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February 2024 by Melissa Haddix
Sabitha and Teresa are great with the customers.
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February 2024 by Fletcher Aldrich
Good people, good service. Answered questions
