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October 2025 by Hayes Valley Farms
We're traveling cross country and hubs ran out of meds. The pharmacist was super sweet, she helped pull RX from our Marion VA pharmacy and had filled his meds in no time. Thank you for being super awesome. ❤️
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August 2025 by Floyd Henry
Terrible customer service. Pharmacy and staff have no people skills. They are there for a pay check. Definitely Walgreens has the we are the only game in town. What are you going to do.pound salt.
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April 2025 by Bobby Garcia
This pharmacy sucks callled a day before to have prescription filled and still had to wait for this guys to come back late from lunch and wait another 20 plus minutes because they were still working on filling my prescription !
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February 2025 by ABEL PEREZ
Horrible horrible horrible customer service today at Walgreens. Never had an issue with this store but today was a “not care day”. Waiting in line at the pharmacy and no one acknowledged me for 15 mins. There was someone at the window, who looked busy, but still did not say sorry, give a second. Nope. Just let me stay there. It wasn’t until I called the store and said I was at the window and THEN someone came out. I rely on this store for my meds as soon as I can get them and I was out of it for 2 days. Will be switching pharmacies ASAP.
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August 2023 by Tom T.
I tried to drop a prelabelled, pre-weighed Fedex package. I placed it on the counter and waited for them to process it. The first girl lifted one end and said "this may be too heavy". I asked how heavy they allow, she said 55lbs. I said this is nowhere near 55 lbs. She lifted one end and said 'this weighs more than my baby and he weighs 50". I said this is preweighed at 22 lbs, so it's half of your baby weight. Then she called another worker "Ariana" over and told her she thought it was too heavy. Then Ariana lifted the end and said too that she thought it was too heavy. I told her I don't have to guess, I KNOW how much it weighs, it's 22 lbs. Ariana LIFTED THE PACKAGE and said 'it's too heavy for me to lift" .. !!! I am not kidding! They both refused to take my package, so I took it to another location several miles away. These 2 lazy, stupid employees refused to accept a preweighed prelabelled Fedex package using their new baby weight standard of measurement. SMH at what the world is turning into.
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April 2023 by Darlene Deer Turner
The Walgreens on 34th & Osage have gotten horrible. The pharmacy is the worst. They either need to hire more people and/or require their employees to take classes in how to give good customer service. My husband waited in the drive through window for 30 minutes and this wasn't the first time. I was put on hold for what seems like forever; I know I was asked to hold 6 times without giving me a chance to state I wanted. Finally after getting put through, I got hung up on. As much money as I've spend there monthly, you would think good customer service would be tantamount. My husband went up there to get my medicine and told them about keeping me on hold over and over, they didn't seem to care and the manager told him we always give good customer service. I call BS on that statement. We are going to change pharmacies now. Good riddance!
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January 2023 by Arlene Guhl
Picked up medicine for granddaughter
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November 2022 by Kris M.
Who decided a 24hr pharmacy should CLOSE early on a holiday weekend when thousands of people are being seen by the urgent care clinics in the area. Sick with RSV, Flu and sinus infections, etc! The health center we use saw 300+ patients over the Thanksgiving holiday. Difference between dumb & stupid. Dumb doesn't know any better.
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November 2022 by Terry Depue
Friendly people. Very helpful and fast !
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April 2022 by Cynthia F.
Placed a small order for delivery. Got an email telling me that 2 of the items I really wanted were now not in stock , but the rest of the order was ready to go. I get another email stating that my order has been picked up and is out for delivery. 1 and a half hours later, no delivery. I called the store to cancel the order and was told that our delivery was a "delivery fail" and we must have given the wrong information this order was placed through their app and we are staying at a well known local establishment! Then I was told that I should have picked a better delivery service umm delivery service is established through the store, the customer has nothing to do with that part. So Lydia finally did refund my card, I've yet to receive anything in regards to the delivery itself, no phone call from a lost driver No email that my order was returned to the store, nor a email referencing a refund. I use this app frequently and this is just total bullshit. No accountability, no apology, zero customer service. I will be reevaluating my use, if I still have any at all, for Walgreens.
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April 2022 by Alfred R.
Pharmacy closes before their listed hours. An hour for lunch seems excessive. Hire sufficient staff to run your business!
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December 2021 by Paul Atwell
Good advice
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October 2021 by Cynthia Thomas
photo machine kept jamming. waited over 4 hours to get photos that where to be done in an hour. workers to busy stocking to help customers. always have bad experiences at this store.
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August 2021 by Jenny D.
Every pharmacy apparently takes outlook insurance accept Walgreens. I think that says enough about that.
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February 2021 by Jason
I have used this pharmacy for over a year now. Never a problem. Respectful staff.
