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October 2024 by Philip Baldner
Made a pair of boots for my wedding and they are so good looking! If you want people to stop and ask you where you got em come Ross Boots (aka Western Leathercraft)!
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August 2022 by Ken C.
Took a pair of boots to have the instep stretched a bit. Got them back and they fit perfectly. Good work, nice folks, and very reasonably priced! I'll be going back for sure!
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February 2022 by George Anderman
Western Leather Craft Boot Company was highly recommended to me for my cowboy boots repairs. I took three pairs of cowboy boots to them for repairs. I went in seven weeks after I dropped them off to check on their status. They said they had two pairs done. They just had to stain the sides of the soles. They hadn’t done that and rushed doing it in the back room on the first pair. That took ten minutes and when that pair was brought out there was black leather stain on the sides of the boots not the soles. I had them take them back to get it off. It was buffed off with a machine leaving marks. Second pair of boots I waited for twenty minutes for them to stain the sides. I had to call in the back to see what was taking so long. Again the stain could be seen on the boots themselves on the toes. That is rough leather where it won’t come out. The third pair wasn’t even worked on and I had to come back for them the next day. Problem with them was they were never polished. I never taken shoes or boots in for repair that were left unpolished. I would never recommend this boot repair store to anyone. Poor work and poor service!
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November 2021 by Rob Shuey
They've made 2 pair of Ostrich for me which have been perfect! Great quality and great people! Trying to decide what my 3rd pair may be!
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August 2021 by Jesse Clark
I waited two months for a two week modification (stitch tongues to the inside uppers of the boots), there was no communication about the delay.The stitching to hold the tongues to the upper fell out after a few weeks & was stitched in the wrong location. Supposed to be on the inside & top of upper, but was stitched on the outside & lower of the upper.The left boot received an additional row of stitching holes on the tongue.TLDR - They can build a Western boot, but couldn't perform a minor modification.
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April 2021 by Molly R. B. Haley
The folks at Ross Boots provide excellent friendly service when having a pair of boots repaired and if you have your boots made there, you will have a pair of boots that are second to none. If they aren't legends of the Texas panhandle, they should be.
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June 2020 by Judy Unruh
I needed one shoe built up in height. The service and quality of this service was outstanding and looked so professionally done. Thanks.
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April 2020 by Steven H.
I had a pair of heavy steel toe work boots that were still very serviceable but the inner lining had worked free and was bunching up making the boots a pain to put on. I dropped the offending boot off and one day later they had stitched it so it slid right on. Would definitely recommend.
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February 2020 by Dusty D.
Had a 4 year old pair of comfortable Chippewa work boots resole with vibram. Did an excellent job. Cost $93.00 compared to $300.00 for new boots. :)
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November 2019 by Stephen Sr Cyranoski
Good Quality and fast service Cobblers. Boots are awesome.
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November 2019 by Mrs Uncle Ken
We were in town looking for a boot cleaning service. They charge $10 a pair. Make sure you have the boots off your feet! There are plenty of rugs on the floor if you forget.
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November 2019 by Gary
Neat store!
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August 2019 by Toni Connally
Best boot resole . we have ever had.
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May 2019 by Gary Posey
Neat store!
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December 2018 by Powerman 32
Good Quality and fast service Cobblers. Boots are awesome.
