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March 2024 by Ruben Martinez
Working with Beatrice is always a pleasant experience.
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March 2024 by Angelina
Matt helped us out very much we will be back.
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March 2024 by C McP (Titaniumman81)
We are always well taken care of.Today, Carla was so helpful and knowledgeable
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March 2024 by Jada Carr Sims
Betrice was amazing! She was patient with me and allowed me to pick exactly what I wanted with a great price.
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February 2024 by Richard Salinas
Carla and Mathew were great to me, awesome experience!
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February 2024 by Jennifer Alvarez
Thank you so much Dee! She found me exactly what I was looking for.
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February 2024 by Ernie West
Beatriz was awesome!! She was very helpful, if you need anything go see her .
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February 2024 by John McSmith
The prong broke on my wife’s ring. Luckily we found the diamond. We were in a panic and we were treated with the best customer service. To say the least they have my business
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February 2024 by Jessica Martinez
Very nice and professional experience got exactly what I was looking for thanks to the help of Matt and Nga
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February 2024 by Breanna Curtis
Great experience wonderful customer service.
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February 2024 by Alex Alvarez
Beatriz was really helpful if you need help let her know
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February 2024 by Brandon McKee
Excellent service! What an amazing ring they helped me with!
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February 2024 by Brian Endahl
Matt and jasmine are excellent Zales employees. They gave me the best customer service and were very knowledgeable on their products
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January 2024 by cheyenne paul
If I could give 0 stars I would. My fiancé bought my ring in September, proposed in October, we sent the ring in to be resized, it came back a week later not sized, we sent it off again for a week and a half, my engagement and wedding ring came back sized, but soldered together which was no where on the paperwork to be done, the worker told me it really wasn’t that big of a deal and not to send it back just for that. Two weeks later a stone had fallen out, we took it back, was told about a week and a half due to the holidays, and we got it back three weeks later finally. The customer service has never been good, they’re consistently snobby, short, and no compassion for the aggravation caused by the company. I have only had the ring for four months and of that four months it has been in my possession collectively 4 weeks. We will be purchasing a different ring because I don’t want to deal with the nightmare this company has been when I need something done to my ring.
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January 2024 by Krystle Ryan
Loved the customer service. We found the rings that were right for us, and I'm so in love with mine.
